It Executive

Junior IT Executive | Hardware, End User Support & Master Data Management

Paras Healthcare | Gurgaon, India

About the Role

Join Paras Healthcare as a Junior IT Executive to provide timely technical assistance, manage hardware setup, and support end user queries while ensuring data quality within our hospital information systems.

Responsibilities

• Install, configure, and troubleshoot desktops, laptops, printers, LAN/WAN devices, and system peripherals
• Deliver first-level technical support for end users (Windows, MS Office, network issues, application problems)
• Maintain inventory and documentation for IT assets and hardware
• Create, update, and manage user accounts, access controls, and passwords
• Coordinate with vendors for AMC, repairs, and replacement of hardware components
• Log incidents and resolutions in the IT helpdesk or ticketing system with proper documentation
• Assist with data entry, data quality checks, and master data validation in HIS/LIMS/ERP platforms
• Support IT team in ongoing infrastructure projects and improvements
• Work with cross-functional teams to provide technical onboarding and system usage training

Desired Skills & Qualifications

• Bachelors degree or diploma in IT, Computer Science, or equivalent
• 1-2 years hands-on experience in IT support, helpdesk, or hardware troubleshooting
• Knowledge of Windows OS, Linux Based OS, MS Office Suite, LAN/WAN, Active Directory, and asset tracking
• Familiarity with ticketing systems and incident logging
• Excellent problem-solving, communication, and teamwork skills
• Ability to multitask, manage priorities, and meet deadlines
• Prior exposure to healthcare IT/HIS/LIMS/ERP systems is a plus
• Certifications (CompTIA, MCSE, etc.) preferred but not mandatory.