Collection Officer

Collection Officer

Location: Dubai, UAE

Contract Duration: 6 Months

About the Company

Our client is a well-established organization operating within the construction and engineering sector in the UAE. They are seeking a proactive and results-driven Collection Officer to support their finance team and ensure timely collection of outstanding payments.

About the Role

As a Collection Officer, you will be responsible for managing customer accounts, following up on outstanding payments, maintaining strong client relationships, and supporting the recovery of overdue receivables. This role requires excellent communication skills, persistence, and the ability to work closely with customers and internal stakeholders to resolve payment issues efficiently.

Key Responsibilities

• Follow up on outstanding invoices and overdue payments from customers.
• Build and maintain positive relationships with clients while ensuring timely collections.
• Conduct regular customer visits to discuss outstanding balances and payment plans.
• Coordinate with Finance, Sales, and Operations teams to resolve billing and payment issues.
• Monitor customer accounts and maintain accurate collection records.
• Prepare collection reports and provide regular updates on outstanding receivables.
• Escalate critical cases and recommend appropriate recovery actions when necessary.
• Ensure compliance with company credit control policies and procedures.

What We're Looking For

• Minimum 5 years of experience in collections, credit control, or accounts receivable.
• Previous experience within the construction, engineering, elevator, or related industries is highly preferred.
• Strong negotiation, communication, and relationship management skills.
• Positive attitude with the ability to manage difficult conversations professionally.
• Good knowledge of collection processes and receivables management.
• Valid UAE Driving License and own vehicle (petrol allowance provided).
• Proficiency in Microsoft Office applications, particularly Excel.

What's in It for You

• Petrol allowance provided.
• Opportunity to work with a reputable organization in Dubai.
• Immediate start available.
• Potential exposure to long-term opportunities based on business requirements.