Floor Manager & Front Office Executive ( Hospital Experienced)

Post: : 1- Floor Manager 2- Front Office Sr. Executive

Qualification:Graduate

Experience: Min1 -5 yrs

Department : Operations

Location: Gurgaon

Industry: Hospital

Remuneration : Best in hospital industry

Interested Condidate can attend direct interview at 11:00am or send their resume at gurgaon@parkhospital.in

• Handling Patients on Floor
• Attending thier Queries
• Appointment Scheduling.
• Patient Check-in and Check-out.
• Maintaining Patient Records. ...
• Insurance Verification.
• Billing and Payment Collection.
• Providing Customer Service
• Supporting, training, and supervising front office staff.
• Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
• Handling customer complaints and special requests.
• Scheduling staff shifts and managing other operations related .
• Maintaining an orderly appearance throughout the Floor / reception area.
• Excellent Communication Skills: Frloor Manager & A front office executive must be able to communicate clearly with patients, their families, and healthcare providers. They should listen carefully, provide correct information, and handle patient concerns in a polite and professional manner.
• Strong Organizational Skills: Managing patient appointments, handling phone calls, and maintaining records require good organizational abilities. Being able to prioritize tasks helps in keeping the front desk operations smooth and efficient.
• Attention to Detail: Ensuring accuracy in patient records, insurance details, and billing is very important. Even a small mistake in data entry can lead to issues in patient care or financial records.
• Computer Proficiency: Computer knowledge should be good.

Regards

HR Team