Telecaller

Department Icon Operations Maintenance & Support
Posted: 1 week ago
1-2 years
Mumbai City
Operations Maintenance & Support
work from office
Full Time
Closes 29 Dec 2026

Posted: 1 week ago
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Job Description
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Job Description

We are seeking a motivated and enthusiastic Telecaller to join our dynamic team in Maharashtra. The ideal candidate will be responsible for engaging with potential customers through outbound calls, promoting our products and services, and providing exceptional customer service. As a Telecaller, you will play a crucial role in driving sales and enhancing customer satisfaction.

Key Responsibilities:

  • Conduct outbound calls to prospective customers to promote our offerings.
  • Provide detailed information about products and services to potential clients.
  • Handle customer inquiries and resolve issues effectively and efficiently.
  • Maintain accurate records of calls and customer interactions in our database.
  • Collaborate with the sales team to achieve monthly targets and contribute to overall business growth.
  • Follow up with leads and maintain a positive relationship with customers.

Required Skills:

  • Strong communication skills in English and local languages.
  • Ability to engage and persuade customers over the phone.
  • Experience in telecalling, telesales, or customer service is preferred.
  • Familiarity with outbound call center operations and BPO environments.
  • Proficient in using CRM software and basic computer applications.

If you are passionate about sales and customer service and are looking for an opportunity to grow in a fast-paced environment, we encourage you to apply for this position. Join us in delivering exceptional service and making a difference in our customers' lives.

Skills

TelecallerTelesalesCustomer ServiceCustomer SupportVoice ProcessBpoTelecallingOutbound Call Center

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