Telecaller

Department Icon Operations Maintenance & Support
Posted: 1 week ago
1-6 years
Mumbai City
Operations Maintenance & Support
work from office
Full Time
Closes 29 Dec 2026

Posted: 1 week ago
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Job Description
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Job Description

We are seeking a motivated and dynamic Telecaller to join our team in Maharashtra. The ideal candidate will be responsible for engaging with customers through outbound calls, promoting our services, and providing exceptional customer support. As a Telecaller, you will play a crucial role in driving sales and enhancing customer satisfaction.

Key Responsibilities:

  • Conduct outbound calls to potential and existing customers to promote our products and services.
  • Provide accurate information to customers regarding our offerings and address any inquiries they may have.
  • Maintain a positive and professional demeanor while interacting with customers.
  • Achieve daily and monthly targets set by the management.
  • Document all interactions with customers in the CRM system for future reference.
  • Collaborate with team members to improve sales strategies and customer engagement techniques.

Required Skills:

  • Strong communication skills in English and local languages.
  • Experience in telecalling, telesales, or customer service is preferred.
  • Ability to handle objections and provide solutions effectively.
  • Familiarity with CRM software and call center technology is a plus.
  • A proactive approach to problem-solving and customer engagement.

If you are passionate about customer service and sales, and you thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as a Telecaller. Join us in making a difference in our customers' experiences and contributing to our company's success.

Skills

TelecallerTelesalesCustomer ServiceCustomer SupportVoice ProcessBpoTelecallingOutbound Call Center

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