Business Development Manager

Company Description PayandServe is a B2B digital lending aggregator transforming financial inclusion across semi-urban and rural India. With over six years of experience, the company operates in digital lending, digital banking, digital payments, and e-governance, partnering with banks, NBFCs, and other financial institutions. PayandServe uses a tech-enabled, franchise-based Last Mile Distribution Point (LDP) model to enhance credit delivery and expand access to financial services. Its offerings span instant digital lending, physical lending distribution, and digital banking services, all focused on underserved markets. The organization is rapidly expanding nationwide, strengthening financial inclusion in Tier 2 and Tier 3 cities and beyond.

Role Description The Business Development Manager is a full-time, on-site role based in Patna. This position is responsible for identifying and developing new business opportunities, building and managing relationships with banks, NBFCs, franchise partners, and other stakeholders, and driving growth of PayandServes lending and financial services. Day-to-day tasks include market research, lead generation, client meetings, negotiation of commercial terms, and collaboration with internal teams to support implementation of solutions. The role also involves monitoring performance of franchise partners, ensuring alignment with company standards, preparing business reports and forecasts, and contributing to strategic initiatives that expand PayandServes presence in targeted regions.

Qualifications

• Strong business development, sales, and relationship management skills, with experience in financial services or fintech preferred.
• Ability to conduct market analysis, identify growth opportunities, and develop strategic plans for new regions or partners.
• Competence in client communication, negotiation, and presentation, with the ability to engage stakeholders at multiple levels.
• Familiarity with digital lending, banking products, or distribution models, and comfort working in a tech-enabled environment.
• Bachelors degree in Business, Finance, Marketing, or a related field; an MBA or equivalent postgraduate qualification is an advantage.
• Proven ability to work on-site in a dynamic environment, manage multiple priorities, and meet business targets.
• Fluency in English and local languages relevant to Bihar; willingness to travel within the region as required.
• Strong ethical standards, customer-centric mindset, and commitment to advancing financial inclusion in underserved markets.