HR Systems Functional Consultant/HR Technology Lead

Job Purpose:

This role is critical to accelerating the bank's HR Transformation, driving a shift toward a digitally enabled, data-driven, and experience-centric HR function. The Functional Consultant - HR Systems will champion the adoption of integrated, scalable HR systems that enhance workforce efficiency, strengthen compliance, and elevate employee experience.

By seamlessly bridging HR and technology, the role will enable faster decision-making, optimize core HR processes, and unlock measurable business value through automation, analytics, and system-led innovation, positioning HR as a strategic partner to the organization.

Key Responsibilities:

1. HR Transformation & Digital Initiatives:

• Actively contribute to the HR Transformation agenda, including digitization, automation, and process re-engineering
• Identify opportunities to enhance employee experience through technology-led solutions
• Support implementation of future-ready HR platforms and tools aligned with organizational strategy
• Drive standardization and simplification of HR processes across units/functions

2. Business Analysis & Requirement Management:

• Collaborate with HR COEs (Talent Acquisition, HR Operations, L&D, Compensation & Benefits, Payroll) to understand business requirements
• Document BRDs/FRDs, workflows, and process maps (As-Is/To-Be)
• Translate business needs into functional specifications with clear acceptance criteria
• Ensure alignment with banking policies, audit requirements, and regulatory frameworks

3. HR Systems Management (Core Focus):

• Act as a functional SME for HR systems such as HRMS, ATS, LMS, Payroll, Performance systems (e.g., Darwinbox, SuccessFactors, Workday, Oracle HCM, etc.)
• Manage system configurations, workflows, and enhancements
• Ensure data integrity, confidentiality, and compliance with banking regulations and data privacy norms
• Maintain system documentation, SOPs, and audit trails

4. Project Delivery & Implementation:

• Lead/support HR tech implementations, system upgrades, and integrations (e.g., ATS, payroll, identity systems, finance systems)
• Work closely with IT, vendors, and compliance teams to ensure seamless delivery
• Drive UAT cycles - test planning, execution, defect tracking, and sign-offs
• Support data migration, reconciliation, and validation with a high degree of accuracy

5. Risk, Compliance & Governance:

• Ensure HR systems comply with banking regulatory requirements, audits, and internal controls
• Support audit readiness by maintaining proper documentation and controls
• Manage access roles, data security, and governance protocols within HR systems

6. Reporting & Analytics:

• Develop HR dashboards and MIS reports for leadership and regulators
• Provide insights on workforce metrics (attrition, hiring, productivity, etc.)
• Ensure accuracy, consistency, and timeliness of HR data

7. Stakeholder Management:

• Interface with HR leadership, IT teams, risk/compliance, and vendors
• Facilitate workshops, demos, and training sessions for HR users
• Drive adoption of new systems and processes across the organization

8. Support & Continuous Improvement:

• Provide ongoing system support, issue resolution, and enhancements
• Monitor system usage, performance, and user feedback
• Stay updated on emerging HR tech trends and banking-specific requirements

Qualifications & Skills:

Education:

• Bachelor's or Master's degree in HR, Business Administration, Finance, or IT

Experience:

• 10 - 15 years of experience as a Functional Consultant in HR systems
• Prior experience in Banking, NBFC, or Financial Services is strongly preferred

Technical & Functional Skills:

• Experience with HR platforms (SuccessFactors, Workday, Oracle HCM, Darwinbox, etc.)
• Understanding of system integrations, APIs, and workflows
• Strong analytical skills with proficiency in Excel, Power BI, or similar tools
• Familiarity with Agile or project management methodologies