Posted: 2 months ago
Posted: 2 months ago
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Job Description
- Salesforce Administration & declarative configuration — fields, page layouts, validation rules, flows, record types
- User management: roles, profiles, permission sets, public groups, account setup/deactivation
- ServiceNow (or equivalent ITSM) — incident, change, RCA workflows
- Support model: monitor & resolve support tickets (Salesforce + ServiceNow)
- SOQL queries; Workbench, Developer Console
- Data operations: Data Loader / Workbench — imports, exports, updates
- Reports & dashboards maintenance
- Salesforce security model; SSO basics
- Integration validation/monitoring (Salesforce left-right arrow ERP / BI / Finance), data synchronization
- UAT, regression testing, deployment validation
- SOX / audit-driven process awareness
- Enterprise support / IT operations background
- Location: Hyderabad
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About Company
People Prime Worldwide is a leading global talent acquisition solutions provider.
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