Sap Customer Relationship Management Consultant

About Client:

Our client is a global digital solutions and technology consulting company headquartered in Mumbai, India. The company generates annual revenue of over $4.29 billion (₹35,517 crore), reflecting a 4.4% year-over-year growth in USD terms. It has a workforce of around 86,000 professionals operating in more than 40 countries and serves a global client base of over 700 organizations.

Our client operates across several major industry sectors, including Banking, Financial Services & Insurance (BFSI), Technology, Media & Telecommunications (TMT), Healthcare & Life Sciences, and Manufacturing & Consumer. In the past year, the company achieved a net profit of $553.4 million (₹4,584.6 crore), marking a 1.4% increase from the previous year. It also recorded a strong order inflow of $5.6 billion, up 15.7% year-over-year, highlighting growing demand across its service lines.

Key focus areas include Digital Transformation, Enterprise AI, Data & Analytics, and Product Engineering—reflecting its strategic commitment to driving innovation and value for clients across industries.

Role : SAP CRM Consultant

Exp : 08+ Years

Location : PAN INDIA

Payroll : People Prime Worldwide

Np : Immediate - Serving

Contract period: Long Term

:

The SAP CRM Functional specializing in Sales is responsible for designing configuring and implementing SAP CRM solutions to support sales processes This role involves gathering business requirements mapping them to SAP CRM functionalities and ensuring seamless integration with other SAP modules like SD and ECC

Key Responsibilities:

• Work with business stakeholders to understand sales processes and translate them into SAP CRM requirements Configuration Customization
• Configure SAP CRM Sales functionalities including Opportunity Management Activity Management Quotations and Order Management
• Customize transaction profiles status profiles business roles and organizational model Integration
• Ensure smooth integration with SAP and other systems via CRM Middleware BDOCs and IDOCs Testing Deployment
• Prepare and execute unit testing integration testing and UAT Training Support
• Conduct end-user training and provide postimplementation support Documentation
• Maintain detailed documentation of configurations processes and user guides

Required Skills:

• Strong functional expertise in SAP CRM Sales module
• Knowledge of CRM WebUI One Order Framework and Action Profiles
• Experience with CRM Middleware BDOCs and integration with ECC
• Familiarity with pricing partner determination and organizational determination
• Good understanding of business roles authorization concepts and workflow

Preferred Skills:

• SAP CRM certification
• Exposure to SAP C4C Cloud for Customer
• Basic understanding of ABAP debugging for issue resolution