Back Office Assistant

Company: Peppermint Communications & INTICEDE
Location: Bhiwandi (Kalyan), Mumbai
Job Type: Full-Time

Experience: 2 to 6 Years

Salary: 2.5 Lac to 4 Lacs

Work Time: Monday to Saturday (10 AM to 7 PM)

About Us:

Peppermint Communications is a leading integrated communication consultancy in the textile, apparel, and baby products industries. INTICEDE, our buying, sourcing, and design house, specializes in lingerie, comfortwear, and sportswear. We are a growing organization and are looking for an enthusiastic and responsible Office Assistant cum Front Office Executive to join our team. This person will be the first point of contact for our clients and visitors, and will also support various administrative functions within the office.

Role Overview:

The Office Assistant cum Front Office Executive will be responsible for managing the front office operations, handling customer queries, maintaining office records, and supporting administrative tasks across both Peppermint Communications and INTICEDE. This is a multi-faceted role that requires strong communication skills, organizational ability, and a proactive attitude.

Key Responsibilities:

Front Office & Reception Duties:

• Greet and assist visitors, clients, and guests in a professional and friendly manner.
• Answer phone calls, redirect inquiries, and take messages where necessary.
• Manage the front office, ensuring it is clean, organized, and welcoming at all times.
• Handle email correspondence and respond to general inquiries.

Administrative Support:

• Provide general administrative support, including handling office correspondence, filing, and documentation.
• Organize and maintain office supplies, including placing orders for new inventory as needed.
• Assist in scheduling meetings and coordinating travel arrangements for team members.
• Ensure timely and accurate data entry into the companys systems and filing cabinets.

Document Management:

• Maintain records and documents related to office administration, client communications, and meetings.
• Assist in preparing presentations, reports, and other materials required for internal and client meetings.

Coordination and Liaison:

• Coordinate with internal teams (Peppermint Communications & INTICEDE) to facilitate smooth office operations.
• Act as a liaison between clients, vendors, and staff to ensure seamless communication.
• Assist with events, exhibitions, and conferences by managing logistics, preparing materials, and coordinating on-site activities.

Miscellaneous Tasks:

• Handle incoming and outgoing courier and postal services.
• Provide basic support to senior staff for tasks as needed.
• Assist with occasional company events or trade show preparations.

Key Skills & Qualifications:

• Experience: Minimum 1-2 years of experience in front office or office administration roles.
• Education: High school diploma; Bachelor's degree in any discipline preferred.
• Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Communication Skills: Strong verbal and written communication skills.
• Organizational Skills: Excellent multitasking abilities and attention to detail.
• Personal Attributes:
• Professional and friendly demeanor with a strong focus on customer service.
• Ability to handle confidential information with discretion.
• Proactive and self-motivated with a strong sense of responsibility.