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Job Description
The Role
As a pivotal point of contact for potential Pepperstone clients, Account Managers play a crucial role in our growth.
Your main objectives will revolve around transforming leads into active accounts, guiding them through the funding process, and facilitating their first steps into trading.
After they start trading, you will take the reins in nurturing the client relationship during the crucial initial phase.
As our Account Manager , your key responsibilities inlcude:
Effectively manage leads
Convert leads to traded clients
Assist clients with funding
Assist clients with their trade related queries
Effectively manage relationships with existing clients
Assist your colleagues in a team basis anyway necessary
Always adhere to compliance requirements
Collaborate with other key internal departments, particularly operations and support
Suggest innovation and improvement to the customer experience where necessary
About you
Fluent in English and Arabic
Exceptional customer service & sales skills
Exceptional written and verbal communication skills (including negotiation processes)
Understanding of financial markets
Ability to acquire new knowledge, skills, and abilities quickly
Proficient numerical ability; be comfortable working with numbers
Strong ability to work as part of a team
Desire and passion for continuous learning, improvement, and innovation
Ability to live the Pepperstone values
Bachelors degree in finance, economics or similar would be highly desired
Experience with trading or learning trading strategies would be highly desired
Looking to get Placed? Try our Placement Guarantee Plan
Experience with MetaTrader 4, MetaTrader 5, cTrader and Trading View softwares will be highly desired
Why you will enjoy working with us:
Competitive salary structure including company bonus scheme
Annual remuneration review
Employee referral bonuses for referring top talent to the company
Genuinely collaborative and friendly culture
Flexible and hybrid working
Remote working option - work from anywhere for up to 6 weeks per year
Ongoing personal development & learning opportunities
3 paid volunteering days per year & Workplace Giving Program
Enhanced Sick leave policy
20 days of paid vacation within the first year of employment, increasing to 25 days after one year
Employee monthly & quarterly recognition programs for outstanding performance and achievements
Regular events and celebrations
Comprehensive medical insurance & opportunity to join the Dental scheme
Skills
SalesFinance
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About Company
Pepperstone is a global online broker offering a wide range of financial instruments including forex, indices, commodities, and shares. They are known for their competitive pricing, fast execution speeds and advanced trading platforms.