Learning & Development Coordinator

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With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the worlds leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. 
Position Summary
We are looking for a detail-oriented, collaborative, and AI-fluent Learning & Development Coordinator to join Perforces global People & Culture team in Pune, India. Youll be a key operational partner supporting enterprise-wide learning programs — serving as a primary administrator for Perforce Learning (Docebo) and Showpad while leveraging Microsoft 365 Copilot and Claude to accelerate content creation and scale learning globally. Youll partner with L&D, GTM/Sales, and global HRBPs to operationalize initiatives and drive measurable impact.
Responsibilities:

• Administer Perforce Learning (Docebo Learning Management System): course creation, enrollment, learning paths, SCORM/xAPI content, reporting, and platform troubleshooting
• Administer Showpad: maintain and update pages, coordinate content uploads/tagging/retirement with GTM leaders, and train users on navigation including onboarding new sellers
• Use AI (i.e. Copilot, Claude) to draft learning content, AI Agents, course narratives, scenario-based activities, learner guides, and communications per Perforces AI policy
• Build and maintain a prompt library and reusable templates; support personalized learning paths and automated learner nudges within the LMS
• 
  Coordinate scheduling, logistics, and communications for cohort-based learning, onboarding, and program launches (Self Leadership, HPT, SLII, Insights Discovery, Coaching)
• Track key L&D metrics i.e. completions, satisfaction (≥ 4.0/5.0), NPS and maintain L&D resources on OnePlace
• Partner with HRBPs, Sales Enablement, and P&C across India & APAC, EMEA, and the Americas; manage deliverables via Asana/SharePoint
  

Requirements:

• 1-2 years of experience in L&D, HR Ops, sales enablement, or training coordination, preferably in a global tech company, with experience supporting GTM teams and familiarity with ADP as a plus
• Hands-on LMS administration required (Docebo strongly preferred), with SCORM/xAPI proficiency and experience with Showpad or similar sales enablement platforms like Highspot or Seismic
• Strong proficiency in Microsoft 365 tools (Teams, Copilot, SharePoint, Excel, PowerPoint, Outlook) along with practical experience using AI tools like Copilot or Claude for creating, editing, organizing, and optimizing work content
• Ability to write effective AI prompts, refine outputs for accuracy/tone/audience, build reusable prompt templates, and work within AI governance guidelines including data privacy and IP protection

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• Strong project management, attention to detail, communication, and stakeholder management skills across global time zones; bachelors degree preferred but equivalent experience and relevant certifications (ATD, SHRM, LMS, AI tools, etc.) will also be considered
  

All employees are expected to demonstrate AI fluency appropriate to their role and level, including responsible use of AI tools, sound judgment, and adherence to company AI governance and security policy standards.
Come work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company.
If you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today!
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