Hr Service Delivery Analyst - US Shifts

Job Details

• Contract Tenure: 9 Months
• Salary to be Offered: 5-7LPA
• Gender Preference: Female Preferred (Male Candidates Can Also Apply)
• Designation: HR Service Delivery Representative
• Location: Kalyani Nagar, Pune
• Experience: 2-5 Years
• Working Days: 5 days
• Working Time: US Night Shifts - 6:00PM to 3:00AM
• Shift Allowance: Rupees 500
• Work Form Office / Work from Home: Hybrid 2 days WFO
• Drop Facility: Provided for office days

We are looking for an HR Service Delivery Representative to support US HR operations and ensure smooth delivery of HR services.

Key Responsibilities:

• Handle employee queries related to HR operations, payroll and benefits.
• Manage HR transactions and employee records.
• Resolve employee issues and escalations.
• Coordinate with HR teams and stakeholders.
• Support HR processes and ensure timely service delivery.
• Prepare HR reports and analyse employee data.
• Identify opportunities for process improvement.

Required Skills

• 25 years of experience in HR Operations or HR Service Delivery.
• Basic understanding of HR processes and employee lifecycle.
• Good stakeholder management skills.
• Excellent verbal and written communication skills.
• Ability to handle employee queries and resolve issues.
• Willingness to work in US night shifts.

Interested candidates can share their updated resumes.

dinjal.mehta@persolapac.com