Business Development Manager

Company Description Petpooja is a global software ecosystem designed to simplify daily operations for small and medium-sized businesses. Its product suite includes Petpooja POSS, a restaurant POS used by over 100,000 outlets worldwide; Petpooja Payroll, a workforce management system for attendance, leaves, shifts, and automated payroll; Petpooja Tasks, a task management solution with ready templates and AI-led validation; and Petpooja Invoice, a retail billing and POS platform with GST invoicing and live inventory tracking. Today, Petpooja serves more than 150,000 businesses across multiple industries. Each product is developed with the ambition to become the technology partner that supports sustainable, long-term business growth.

Role Description The Business Development Manager is a full-time, on-site role based in Panipat, responsible for driving new business and expanding Petpoojas presence in the local market. This role involves identifying and qualifying prospective clients, conducting product demos for Petpoojas suite of solutions, and managing the end-to-end sales cycle from lead generation to closing. The Business Development Manager will build and maintain strong relationships with restaurant and retail business owners, gather feedback on product usage, and collaborate with internal teams to refine offerings and go-to-market strategies. Day-to-day activities include market research, pipeline management, negotiation of commercial terms, and regular reporting on sales performance and growth opportunities.

Qualifications

• Demonstrated ability in business development, B2B sales, or account management within technology, SaaS, or retail/restaurant solutions.
• Strong skills in lead generation, prospecting, and pipeline management, with a track record of meeting or exceeding sales targets.
• Excellent communication, presentation, and negotiation skills, with the ability to explain software solutions in clear, practical terms.
• Experience conducting market research, analyzing customer needs, and using data to inform sales strategies and decisions.
• Ability to build long-term client relationships, manage multiple stakeholders, and provide consultative support to SMEs.
• Comfort with using CRM tools and sales productivity software; familiarity with POS, payroll, or invoicing systems is an advantage.
• Bachelors degree in Business, Marketing, or a related field, or equivalent practical experience.
• Self-motivated, organized, and able to work independently in a fast-paced environment, with a strong focus on results and customer success.