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Job Description
:
We are seeking a proactive IT Support Executive with hands-on experience in troubleshooting, IT hardware, and endpoint management. The ideal candidate will support end-user systems, maintain network infrastructure, and ensure IT assets and security policies are effectively managed.
Key Responsibilities:
- System & User Support: Provide first and second-level support for desktops, laptops, printers, and peripherals including Windows OS setup, troubleshooting, and patching.
- Network & Hardware Management: Configure and maintain switches, routers, access points, VPN connections, and other network hardware.
- Endpoint & Device Management: Manage and monitor company devices using Microsoft Intune or similar MDM tools to enforce compliance and security standards.
- Inventory & Asset Control: Maintain accurate IT inventory records for laptops, network components, licenses, and accessories.
- Security & Compliance: Assist in implementing IT security best practices including antivirus, patch management, and access control.
Qualifications:
- Bachelors degree or diploma in Computer Science, IT, or related field.
- 24 years of experience in IT support, systems administration, or network management.
- Working knowledge of Microsoft Intune, Active Directory, and Office 365 administration.
- Familiarity with networking fundamentals (LAN/WAN, VPN, IP configuration, VLAN).
- Strong problem-solving skills, customer orientation, and documentation habits.
Please Note: The nature of this position requires to work from office.
Skills
MS Office 365NetworkingTechnical SupportMicrosoft IntuneActive DirectoryNetwork SupportIT SupportSystem SupportIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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