Sales Coordinator

*1. Sales Coordination & Support*

• Assist the sales team with daily sales activities and operations.

• Prepare quotations, sales proposals, invoices, and purchase orders.

• Coordinate with customers regarding inquiries, orders, pricing, and deliveries.

• Follow up on quotations and pending orders to ensure timely closure.

• Maintain accurate sales records and customer databases.

*2. Customer Relationship Management*

• Handle customer inquiries through phone calls, emails, and WhatsApp.

• Maintain professional relationships with existing and potential customers.

• Follow up with clients regarding quotations, payments, and order confirmations.

• Resolve customer concerns and coordinate with relevant departments.

*3. Order Processing & Delivery Coordination*

• Process customer orders and coordinate with warehouse, logistics, and accounts teams.

• Monitor order status and ensure timely delivery.

• Prepare and maintain sales-related documentation.

• Coordinate with suppliers and customers regarding product availability and delivery schedules.

*4. Sales Reporting & Administration*

• Prepare daily, weekly, and monthly sales reports.

• Maintain customer records, sales data, and order tracking sheets.

• Monitor pending quotations, outstanding payments, and sales targets.

• Organize sales meetings, appointments, and customer visits.

• Provide administrative support to sales managers and management.

*5. Business Development Support*

• Identify potential customers and generate new sales leads.

• Conduct market research and competitor analysis.

• Contact prospective customers through calls, emails, and WhatsApp.

• Arrange meetings between customers and the sales team.

• Support marketing campaigns, exhibitions, and promotional activities.