Business Operations Manager

PIK Flavours
Department Icon Operations Maintenance & Support
Posted: 12 hours ago
2-4 years
Chennai(Ambattur)
Operations Maintenance & Support
work from office
Full Time
Closes 11 Jan 2027
Posted: 12 hours ago
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Job Description

  • JOB DESCRIPTION
  • Travel Requirement: Daily travel between business locations is mandatory.
  • Vehicle Requirement: Own two-wheeler is mandatory.
  • Driving Requirement: Must possess a valid two-wheeler driving licence.
  • Business Operations Manager
  • Company: PIK Flavours Pvt. Ltd.
  • Designation: Business Operations Manager
  • Department: Operations
  • Reporting To: Founder / Managing Director
  • Work Location: Chennai, Tamil Nadu
  • 1. Job Overview
  • PIK Flavours Pvt. Ltd. is looking for an experienced and responsible Business Operations Manager to oversee and manage the company's day-to-day business operations.
  • The candidate will be responsible for monitoring operational performance, controlling expenses, managing inventory, tracking sales, coordinating with corporate food court HR teams and investors, and ensuring smooth operations across all business locations.
  • Current Operational Structure:
  • - 5 Corporate Chat Counter Locations
  • - 2 Kitchen Locations
  • - Multiple corporate food court operations
  • The number of locations may increase as the business expands.
  • 2. Roles & Responsibilities
  • A. Overall Operations Management
  • - Monitor all running locations on a daily basis.
  • - Ensure smooth functioning of all chat counters and kitchens.
  • - Conduct regular location visits and operational inspections.
  • - Ensure all locations follow company procedures and operational standards.
  • - Identify operational issues and take necessary corrective action.
  • - Ensure proper coordination between kitchens and counter locations.
  • B. Sales & Revenue Monitoring
  • - Monitor daily sales from every location.
  • - Compare actual sales against sales targets.
  • - Identify low-performing locations and analyse the reasons.
  • - Take necessary steps to improve sales and business performance.
  • - Review daily, weekly and monthly sales reports.
  • - Monitor sales trends and identify opportunities to increase revenue.
  • C. Purchase & Inventory Management
  • - Monitor raw material requirements across all locations.
  • - Ensure timely purchasing and supply of raw materials.
  • - Control unnecessary purchases and material wastage.
  • - Monitor stock availability at all locations.
  • - Coordinate with vendors and suppliers.
  • - Ensure proper stock records and inventory reports are maintained.
  • - Monitor material transfers between kitchens and counters.
  • D. Finance & Cost Control
  • - Monitor operational expenses across all locations.
  • - Verify purchase bills and expense statements.
  • - Monitor food costs and material wastage.
  • - Track pending payments and collections.
  • - Identify unnecessary expenses and implement cost-control measures.
  • - Ensure expenses remain within approved budgets.
  • E. Client & Investor Coordination
  • - Maintain regular communication with corporate food court HR and administration teams.
  • - Coordinate with investors regarding business operations and performance reports.
  • - Handle operational concerns and requirements raised by food court management.
  • - Ensure timely submission of sales reports and other required documents.
  • - Coordinate renewals, permissions, gate passes and other operational requirements with food court management.
  • - Maintain professional relationships with corporate clients and investors.
  • F. Reporting & Documentation
  • - Collect daily operational and sales reports from all locations.
  • - Verify reports submitted by the Admin Team.
  • - Review the accuracy of sales, purchase and expense data.
  • - Submit daily, weekly and monthly business performance reports to management.
  • - Maintain proper operational records and documentation.
  • - Ensure invoices, gate passes and other required documents are completed on time.
  • - Monitor pending reports and ensure timely submission.
  • G. Business Development & New Location Setup
  • - Coordinate the launch of new corporate chat counters.
  • - Plan manpower and raw material requirements for new locations.
  • - Coordinate equipment, infrastructure and operational setup.
  • - Coordinate with corporate management for onboarding new locations.
  • - Ensure new locations become operational within the planned timeline.
  • 3. Required Skills & Qualifications
  • - Graduate in Business Administration, Management, Commerce or a related field.
  • - Minimum 3–5 years of experience in operations management.
  • - Experience in food, catering, restaurant, QSR or hospitality industry preferred.
  • - Strong knowledge of sales monitoring and operational cost control.
  • - Good Excel and reporting skills.
  • - Strong coordination and communication skills.
  • - Ability to analyse business performance and take corrective action.
  • - Good problem-solving and decision-making abilities.
  • - Ability to manage multiple locations independently.
  • 4. Salary & Employment Details
  • - Monthly Salary: 25,000 – 35,000 (based on experience and capability).
  • - Working Days: Monday to Saturday.
  • - Weekly Holiday: Sunday.
  • - Work Location: Chennai – multiple business locations.
  • - Travel Requirement: Daily travel between business locations is mandatory.
  • - Vehicle Requirement: Own two-wheeler is mandatory.
  • - Driving Requirement: Must possess a valid two-wheeler driving licence.
  • 5. Key Performance Expectations (KPIs)
  • The candidate's performance will be evaluated based on:
  • - Smooth functioning of all business locations.
  • - Achievement of sales targets.
  • - Effective purchase and inventory management.
  • - Reduction in material wastage and unnecessary expenses.
  • - Accuracy and timely submission of operational reports.
  • - Effective coordination with corporate food court HR teams and investors.
  • - Timely resolution of operational issues.
  • - Successful onboarding and setup of new locations.
  • 6. Personal Attributes
  • - Responsible and accountable.
  • - Proactive in identifying and solving problems.
  • - Strong follow-up skills.
  • - Good leadership and decision-making abilities.
  • - Honest and transparent in financial matters.
  • - Ability to work under pressure.
  • - Willingness to travel between business locations.
  • - Result-oriented approach.
  • 7. Additional Expectations
  • - The candidate must take complete ownership of assigned business operations.
  • - Should not wait for management instructions for every routine operational issue.
  • - Must provide regular updates to the Founder / Managing Director.
  • - Should ensure proper coordination with the Admin Team, kitchen teams and counter operations.
  • - Must visit all business locations as required.
  • Primary Objective: To ensure all PIK Flavours business locations operate efficiently, generate consistent revenue, maintain cost control and function with minimal day-to-day intervention from the Founder.

    • Skills

    Sales OperationsSalesOperations ManagementManagementBusiness OperationsOperationsOperationsOperations ManagementAdministrationOperations ManagerInventory

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