Account Manager

We are looking for an Accounts Manager – Head Office to manage end-to-end accounting operations supporting our e-commerce and retail distributor channels. The role involves maintaining accurate books of accounts for multi-channel sales operations, managing distributor receivables, ensuring GST compliance across channels, and coordinating closely with Sales, operation, and other teams. The ideal candidate should have hands-on SAP experience and prior exposure to e-commerce and distribution channel accounting in FMCG or retail environments.

Key Responsibilities

Financial Management & Accounting

• Maintain accurate books of accounts for e-commerce and retail distributor channel operations.
• Ensure timely recording of all financial transactions related to sales and channel-specific expenses.
• Monitor channel profitability and operational costs; analyze and report variances to management.
• Manage and reconcile distributor accounts, trade receivables, and payment collection tracking.
• Implement strong internal controls for channel transaction management and expense tracking.

GST & Tax Compliance

• Ensure comprehensive GST compliance across all sales channels (e-commerce, distributors, direct retail).
• Manage GST classification for different product categories and sales channels.
• Oversee Input Tax Credit (ITC) reconciliation and optimization across channels.
• Support GST return data validation (GSTR-1, GSTR-2, GSTR-3B) across channel transactions.
• Ensure compliance with TDS and other statutory requirements.
• Support GST audits, assessments, and statutory filings related to channel operations.
• Maintain accurate documentation for compliance and audits.

Vendor & Distributor Coordination

• Verify purchase and distributor invoices for GST accuracy and ensure proper accounting.
• Coordinate with Sales and Channel Management teams for proper documentation and compliance.
• Support distributor billing, payment terms, and settlement processes.
• Monitor credit notes, returns, and allowances across channels.

E-Commerce Platform Management

• Manage accounting for e-commerce platform transactions (marketplace, own website).
• Reconcile e-commerce platform statements with accounts records.
• Track platform charges, commissions, and promotional expenses.
• Ensure proper GST treatment for different e-commerce transaction types.
• Coordinate with digital marketing and sales on promotional spend tracking.

Team Supervision & Process Management

• Supervise accounts executives and channel accounting staff.
• Provide guidance, training, and ensure timely completion of accounting activities.
• Ensure adherence to company financial policies and procedures.
• Prepare financial reports and MIS for channel performance analysis.
• Drive process improvements and standardization in channel accounting.

Qualifications

• CMA / MBA (Finance) / CA Inter / M.Com / B.Com

Experience

• 5–8 years of accounting experience with mandatory exposure to multi-channel sales operations, e-commerce, or distribution channel accounting.
• Preferred experience in FMCG, retail, or e-commerce companies with distributor and online sales channels.

Must-Have Skills

• Strong GST knowledge and hands-on compliance experience across multiple sales channels (MANDATORY)
• SAP working knowledge (MANDATORY)
• Strong understanding of multi-channel accounting (e-commerce, distributor, direct retail)
• Experience with distributor receivables management and trade credit control
• Knowledge of e-commerce platform accounting and reconciliation
• Knowledge of TDS compliance
• Ability to coordinate with cross-functional teams (Sales, Logistics, Digital, Channel Management)

Preferred Skills

• Experience with marketplace platforms (Amazon, Flipkart, etc.)
• Knowledge of distribution channel dynamics and trade practices
• Experience in FMCG or retail sector
• Familiarity with inventory management systems and warehouse operations
• Understanding of e-commerce tax implications