Customer Service Associate

Pooja Enterprises and IT Solution Pvt Ltd
Department Icon Operations Maintenance & Support
Posted: 2 weeks ago
1-5 years
Mira Bhayandar
Operations Maintenance & Support
work from office
Full Time
Closes 23 Dec 2026
Posted: 2 weeks ago
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Job Description

  • Customer Service Associate
  • Company: Pooja Enterprises and IT Solution Pvt Ltd
  • Job Location: Mira Bhayandar, Maharashtra, India
  • Employment Type: Full-time
  • Experience Required: 1+ years
  • Salary: 25K31K a month
  • Key Responsibilities
  • Handle inbound calls from international customers professionally.
  • Resolve customer queries, concerns, and service-related issues.
  • Provide accurate information and ensure customer satisfaction.
  • Maintain professional communication and follow established process guidelines.
  • Document customer interactions and update relevant records.
  • Eligibility Criteria
  • Education: HSC (12th Pass) or Graduate.
  • Experience: Minimum 1 year of international customer service experience.BPO Experience: Minimum 1 year of international BPO experience is mandatory.
  • Communication: Excellent English communication skills.
  • Availability: Must be comfortable working night shifts.
  • Compensation: 25,000.00 - 31,000.00 per month
  • Work Location: In person .

Skills

Customer ServiceCommunication

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