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Job Description
Role Overview:
We are seeking a City Head in our Rest of India city operations vertical. The ideal candidate would be responsible for the growth of the entire city through various demand and supply levers, ensuring a better experience for all of the stakeholders. The role requires strong analytical, data-driven decision-making, people management, problem solving and processimprovement/optimization skills.
Key Responsibilities:
- Responsible for P&L management of the city, ensuring better profitability and growth.
- Identify and fulfill supply requirements - Plan supply cluster activity considering the zonal city level and seasonal nuances. Identify new channels of acquisition to optimize supply growth and cost of acquisition.
- Identify potential growth levers in all the categories - Plan awareness/adoption activities in the city through multiple channels (offline + online) for demand growth. Drive Branding and other various BTL activities for offline brand presence in the city.
- Drive growth through better customer lifecycle management. From acquisition to converting them into quality retention. Plan and execute Demand Cluster Activity for inorganic customer acquisition and drive zonal level growth.
- Improve overall wallet share of the customers through cross sell and other strategicinitiatives.
- Enhance customer and partner experience alike.
- Conduct and derive insights through competition analysis- Pricing, Demand Strength, Service quality parameters.
- Manage, develop and train the team for excellent performance and process adherence.
- Act as a liaison between central and city team members to provide qualitative on-groundfeedback for the overall better growth of individual categories.
Skills and Qualifications:
- Good Analytical and problem solving skills
- Communication and negotiation skills
- Ability to build rapport
- Time management and planning skills
- People management
Skills
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About Company
Porter started off as a platform to address inefficiencies in the last mile logistics sector and transform the way goods are transported around cities, enabling lakhs of businesses move anything on-demand. We’ve grown manyfold since then, positively impacting the productivity of businesses, creating tremendous value for our partner-drivers and delivering happiness to a growing list of five cities.
But our journey has just begun, our goal is to to deliver the world’s best end-to-end logistics platform and revolutionise the transport logistics sector.
Porter is strongly committed towards improving the quality of life of our partner drivers. Our partners enjoy flexible working hours, increased earnings and an effective work life balance alongwith additional benefits like discounted insurance and fuel costs.
We’ve also taken up a lot of community development initiatives like higher education grants and scholarships for the children of our partners, dedicated health care assistance and vehicle leasing assistance.
Important dates & deadlines?
Application Deadline
13 Sep 26, 03:03 PM IST
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Porter.in - City Head
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