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Job Description
Role Summary:
Responsible for managing customer interactions, resolving queries, and maintaining strong customer relationships to ensure satisfaction and retention.
Key Responsibilities:
- Handle customer queries and complaints
- Maintain positive customer relationships
- Coordinate with internal teams for issue resolution
- Update customer details in CRM systems
- Ensure timely follow-ups and customer satisfaction
Requirements:
- Graduate or Master's degree
- Good communication skills in English
- Basic computer and CRM knowledge
- Customer-focused approach
Skills
Customer RelationshipCustomer SupportCRM ManagementCustomer SatisfactionCustomer RetentionRetentionManagementCRMCustomer RelationshipsCustomer SatisfactionCustomer RelationshipIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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