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Job Description
Role Summary:
Responsible for managing customer interactions, resolving queries, and maintaining strong customer relationships to ensure satisfaction and retention.
Key Responsibilities:
- Handle customer queries and complaints
- Maintain positive customer relationships
- Coordinate with internal teams for issue resolution
- Update customer details in CRM systems
- Ensure timely follow-ups and customer satisfaction
Looking to get Placed? Try our Placement Guarantee Plan
- Graduate or Master's degree
- Good communication skills in English
- Basic computer and CRM knowledge
- Customer-focused approach
Skills
Customer RelationshipCustomer SupportCRM ManagementCustomer SatisfactionCustomer RetentionRetentionManagementCRMCustomer RelationshipsCustomer SatisfactionCustomer RelationshipIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
29 Apr 26, 05:41 PM IST
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