CRM - Customer Relationship Manager

Department Icon Operations Maintenance & Support
Posted: 1 week ago
10-20 years
Guwahati
Operations Maintenance & Support
work from office
Full Time
Closes 30 Dec 2026

Posted: 1 week ago
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Job Description

We are looking for a proactive and customer-focused CRM professional to manage customer & stakeholder coordination for the Telecom (OFC) project. Handling customer queries and complaints, coordinating with field & technical teams for issue resolution

Skills

OFCBsnlManagementCRMBilling CollectionTelecomCustomer ServiceRelationshipCustomer Relationship

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About Company

Pratap Technocrats established in 1998 spearheads the Telecom vertical of Pratap group of companies. The company has witnessed exponential growth since its inception, catapulting it to being one of the most trusted managed service partners in the telecom sector. We cater to major IP’s and Operators and have a PAN India presence covering 22 states, 16 Telecom Circles and own offices in all circles. We have a strong team force of 10K resources , in-house training center , Innovative technology support , Ready Infrastructure to support large scale projects and best in class penetration in rural and urban India.
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