Senior Manager / Manager - Customer Relation

• Delivering CRM strategies to retain existing customers effectively.
• Handling customer queries through e-mails, calls, and direct interactions.
• Demonstrating knowledge of documents related to transfer, unit shifting, addition & deletion of applicants, possessions, and registry.
• Ensuring comprehensive Customer Relationship Management.
• Building and maintaining various data reports for customer-centered metrics.
• Developing customer-centric processes that foster long-term relationships.
• Recommending industry-leading practices for integration into our solutions and responses.

Desired Qualifications:

• Sound knowledge of customer relations, with experience in managing a complete project of a group housing project for customer handover.
• Strong interpersonal and negotiation skills.
• Proficiency in data analysis and presentation.
• Preference for candidates with a banking background, specifically those who have worked as AGM and above.
• Experience in team handling.

If you believe you possess the required skills and experience for this position, please reach out to hidden_email before the deadline on 30/09/2025.,