Pre-Sales Tele Consultant (Female Only)

Job Summary:

We are looking for a dynamic and customer-oriented Pre-Sales Tele Consultant to join our team in Ghatkopar, Mumbai. The ideal candidate will have experience in a clinic or healthcare setup, with strong communication skills in Gujarati and English. The role involves engaging with potential clients over the phone, providing information about our services, and nurturing leads through excellent customer service and CRM follow-ups.

• Key Responsibilities:
• Make outbound calls to potential customers to introduce and explain clinic services
• Handle inbound inquiries and follow-up calls with professionalism and empathy
• Maintain accurate records of all interactions using CRM software
• Understand customer needs and provide appropriate service-related information
• Schedule appointments and ensure smooth coordination between clients and clinic staff
• Achieve daily/weekly call and conversion targets
• Work closely with the sales and operations team to enhance customer acquisition
• Provide feedback and suggestions for continuous improvement
• Required Skills & Qualifications:
• Minimum 6 months to 1 year of experience in a clinic, healthcare, or customer-facing
• environment
• Fluency in Gujarati and English is a must
• Excellent verbal communication and active listening skills
• Experience in Customer Relationship Management (CRM) tools