Business Systems & Operations Supervisor

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Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 95 of the Fortune 100. Preciselys 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a work from anywhere culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why its an exciting time to join Precisely!

Precisely is an AI-first organization. All employees are expected to demonstrate proficiency in applying AI tools to accelerate their work, improve output quality, and eliminate low-value tasks. Candidates should be comfortable using generative AI tools (e.g., Microsoft Copilot, ChatGPT) in their day-to-day workflows, able to evaluate AI-generated outputs critically, and open to continuously adopting new AI capabilities as they emerge.

Overview:

Lead the strategy, governance, optimization, and continuous improvement of Procurement and Shared Services systems, processes, and automation initiatives globally. This role owns the end-to-end business processes and supporting technology ecosystem across Procurement, Travel, Expense Management, Contract Intake, Vendor Management, and related Shared Services functions.

What you will do:

• Own the roadmap for Procurement and Shared Services systems and processes
• Lead administration and optimization of Coupa P2P, Coupa Expense, Concur, Asana and any procurement related systems or processes
• Identify opportunities to optimize and/or eliminate manual work through automation and AI
• Lead implementation of new tools, workflows, integrations, and enhancements
• Work closely with IT to support the administration and implementation of system enhancements
• Own operational framework and reporting for P2P process, corporate card program, and contract workflow tool
• Establish KPIs and executive dashboards across Shared Services operations
• Partner with IT and Security on governance, access controls, integrations, and compliance
• Lead system testing, release management, and change management activities
• Manage and develop the Business Analyst to create reporting and dashboards to support the organizational needs.
• Evaluate new technologies, AI solutions, and process improvement opportunities
• Present recommendations and business cases to senior leadership

What we are looking for:

Required:

• Atleast 7 years experience in business systems, operations, process improvement, business transformation, shared services, procurement operations or finance operations
• Minimum 2 years experience leading projects or people
• Experience managing enterprise business platforms
• Strong process design and process improvement experience
• Strong reporting and analytics background
• Experience leading cross-functional initiatives

Preferred Skills:

• Coupa administration
• Concur administration
• Familiarity with JIRA or similar ticketing systems 
• Travel, expense, card, procurement operations experience
• System implementation or transformation project experience

AI Skills/Knowledge:

• Lead or contribute to AI-enabled process improvement projects — identifying where AI can eliminate manual effort, improve accuracy, or accelerate decision-making across Coupa, Concur, and expense workflows 
• Evaluate AI solutions critically, define business requirements, and oversee implementation from pilot through rollout
• Comfortable using generative AI tools (e.g., Microsoft Copilot) day-to-day to accelerate reporting, documentation, and analysis
• Exposure to Power BI, Alteryx, Power Automate

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