Associate Analyst, Franchise Management
Data Science Analytics & Machine Learning
An AI agent that applies to roles like this on employers' own sites. 25 applications free, no card needed.
Job Description
Customer Onboarding Specialist | Card/Payments
:
- Manage customer onboarding and franchise onboarding activities.
- Coordinate with internal stakeholders to ensure compliance with processes and procedures.
- Handle customer requests while meeting quality and SLA standards.
- Support Customer Due Diligence (CDD) activities.
- Provide customer training/support and prepare required communications.
- Identify opportunities for process improvement and automation.
Required Skills:
- Experience in Customer Onboarding / Customer Service / Operations.
- Exposure to Card/Payments industry preferred.
- Experience in B2B Customer Service and Customer Due Diligence (CDD).
- Experience with Salesforce or other case management tools.
- Strong communication, problem-solving and stakeholder management skills.
- Tableau knowledge is a plus.
Key Skills:
Customer Onboarding | CDD | Card/Payments | Salesforce | B2B Customer Service | SLA Management | Stakeholder Management | Operations | Tableau
Skills
BiSLA ManagementClient OnboardingB2BSalesforceManagementSLAFranchiseProcess ImprovementAnalystIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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