Operation Manager( With Cloud Kitchen Experience)

Company Description Prime Royal Restaurant and Cafe L.L.C. operates under the brand name PECHKA and is a fast-growing, dynamic company in the UAE's food and beverage sector. Established in 2019 as a bakery specializing in traditional Russian pies, Pechka has expanded into a full-service restaurant, catering, and food production business. The company focuses on delivering authentic Russian cuisine to a wide customer base across the UAE. Prime Royal is driven by a team of passionate professionals committed to sharing the taste and warmth of Russian food with the region. Its mission is to become the leading producer of Russian food in the Middle East.

Role Description The Operation Manager (with Cloud Kitchen experience) will oversee day-to-day operational activities for PECHKA's restaurant, catering, and cloud kitchen facilities. This full-time, on-site role based in Dubai includes managing production workflows, ensuring food quality and safety standards, and optimizing kitchen processes for efficiency and cost control. The role involves coordinating staff schedules, supervising procurement and inventory management, and implementing standard operating procedures across all outlets and cloud kitchen operations. The Operation Manager will monitor performance metrics, resolve operational issues, and collaborate with management on continuous improvement, customer satisfaction, and expansion initiatives. The role also requires close coordination with delivery platforms and logistics partners to ensure smooth, timely order fulfillment.

Qualifications

• Proven experience managing operations in F&B environments, including cloud kitchen or centralized production facilities.
• Strong skills in workflow optimization, inventory control, and cost management to support efficient kitchen and delivery operations.
• Knowledge of food safety regulations, hygiene standards, and quality control practices within the UAE.
• Experience leading diverse teams, including staff scheduling, performance management, and training.
• Ability to work with delivery aggregators and digital ordering platforms, with basic understanding of operational data and KPIs.
• Excellent organizational, problem-solving, and communication skills, with attention to detail and a hands-on approach.
• Fluency in English; additional languages are an advantage.
• Relevant diploma or degree in Hospitality Management, Business Administration, or a related field; cloud kitchen experience is essential.