Customer Service Associate

Department Icon Operations Maintenance & Support
Posted: 1 year ago
0-3 years
Punjab
Operations Maintenance & Support
Work from Office
Full Time

Posted: 1 year ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

    As a Process Associate at Primefox Infotech located in Sector 74, Mohali, you will be working from the office during fixed working hours in the night shift, with Saturdays and Sundays off. We are seeking enthusiastic female candidates to join our lead generation team. If you possess a passion for communication and aspire to excel in a dynamic work environment, this role presents an exciting opportunity for you.

    Your main responsibilities will include generating high-quality leads following established Standard Operating Procedures (SOPs), employing effective rebuttal techniques to address customer queries, making outbound calls to acquire new leads, and refining product scripts and rebuttals to optimize lead generation outcomes.

    To succeed in this role, you must demonstrate exceptional English communication skills, strong interpersonal abilities, a quick learning curve with adaptability, and an enthusiastic and articulate communication style. While freshers are welcome to apply, candidates with up to 1 year of experience are preferred. Proficiency in English is a mandatory requirement for this position.

    Please note that this opportunity is exclusively for female candidates. Primefox Infotech specializes in offering a diverse range of services, from business planning to tailored telemarketing lead generation solutions. Our approach involves providing customized services that cater to the unique needs and requirements of our clients. Our core objective is to generate leads and databases with precision, enabling our clients to connect effectively with their target audience.,

Skills

Customer ServiceEnthusiasticStrong Interpersonal AbilitiesQuick Learner With AdaptabilitySmooth CommunicatorExceptional English Communication Skills

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