Senior Account Manager Digital Transformation & Experience Consulting

Job Title: Senior Account Manager – Digital Transformation & Experience Consulting

Industry: Digital Transformation / Government & Enterprise Consulting

Contract Duration: 12 months rolling

Location: UAE

Monthly Rate: 45,000 – 48,000 AED per month

The Role:

• Manage and grow strategic client accounts across government, semi-government, and large enterprise sectors in the UAE
• Act as the main client interface for assigned accounts, building trusted relationships with senior stakeholders, procurement teams, and delivery sponsors
• Build and manage a qualified pipeline of opportunities spanning digital transformation, customer experience, service design, and custom platform projects
• Lead or support development of proposals, presentations, commercial offers, and statements of work
• Translate client needs into clear scopes, deliverables, timelines, and commercial structures alongside experience, design, technology, and delivery teams
• Coordinate between clients and internal delivery teams, monitoring progress, risks, and milestones to keep projects on track
• Support governance, status reporting, and stakeholder communication throughout project delivery
• Contribute to shaping client solutions across digital products, portals, customer journeys, and operating models

Skills Needed:

• Fluent Arabic and English communication skills
• 10+ years in account management, client management, business development, or digital transformation delivery
• Strong track record working with government or semi-government clients in the UAE
• Experience with large UAE brands, authorities, ministries, developers, or financial institutions
• Background in digital transformation, experience consulting, customer experience, or custom-built digital platforms
• Strong proposal development, project scoping, and stakeholder management skills
• Proven ability to build pipeline and support revenue growth
• Confident, client-facing presence with strong commercial awareness

Research indicates that men will apply to a role when they meet only 50–60% of the requirements, while women and other underrepresented groups often look for a 90–100% match. If this role excites you but you don't tick every single box, please still apply. We'd love to hear from you.