BPO Non - Voice Executive - Email & Chat Support

Job Title: BPO Non-Voice Executive - Email & Chat Support

Location: Whitefield, Bangalore

Experience: 0-2 Years

Salary: 4 LPA CTC (Includes PF, Gratuity, and Insurance)

Employment Type: Full-Time

Immediate Joiners Preferred

:

We are hiring dynamic professionals for Non-Voice BPO roles focusing on Email and Chat Support. Join our fast-paced team in Whitefield and handle customer queries efficiently to ensure top-notch service delivery.

Key Responsibilities:

• Respond to customer emails and chats promptly and professionally.
• Resolve queries related to products/services via email and live chat.
• Maintain accurate records of interactions in CRM systems.
• Escalate complex issues to senior teams as needed.
• Achieve daily targets for response time and resolution rate.

Required Skills & Qualifications:

• Graduation (Any Stream) - Mandatory.
• Excellent written English communication skills.
• Basic computer proficiency (MS Office, typing speed 30+ WPM).
• Strong problem-solving and customer service orientation.
• Shift flexibility (including night shifts); ready to join immediately.

What We Offer:

• Competitive CTC of 4 LPA.
• Statutory benefits: PF, Gratuity, and Health Insurance.
• Career growth opportunities in a reputed BPO setup.
• Cab facility and free meals (subject to policy).

Why Join Us?

Be part of a supportive team with quick onboarding for immediate joiners. Apply now if you're a fresh graduate or experienced candidate ready to start right away!

Contact HR:

Jyothsna
Phone: 8618457497
Email: jyothsna@prorecruittechnologies.com