SPOT OFFER!!! International Voice/Non Process/freshers/exp/sal 5.5LPA

Department Icon Operations Maintenance & Support
Posted: 8 months ago
0-5 years
Bengaluru(Manayata Tech Park +3)
Operations Maintenance & Support
work from office
Full Time

Posted: 8 months ago
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Job Description

Job Role: Customer Support Executive International Voice / Non-Voice


Job Summary:

Start your career with exciting global opportunities in the international BPO industry. We are looking for dynamic and confident individuals who are passionate about delivering exceptional customer service and building a strong professional career.


To APPLY


Contact:

HR. JOY

98455 06112


(If the call is busy please share your CV on my whatsapp)


Roles & Responsibilities:

  • Handle inbound customer calls and resolve queries efficiently (Voice Process)
  • Provide accurate information regarding customer accounts and services
  • Deliver high-quality customer experience in every interaction
  • Meet defined KPIs such as Quality, AHT, CSAT, and Productivity
  • Follow compliance and process guidelines
  • Escalate complex issues when required
  • Maintain proper documentation of customer interactions
  • Handle customer queries through chat and/or email support (Non-Voice Process)
  • Provide timely and accurate resolutions
  • Maintain quality and productivity standards
  • Ensure accurate documentation of interactions

Current Openings Process Details:


  • 1 International Chat Support (Day Shift Banking Process)
  • Salary: 24,500 Take Home
  • Location: Brookfield
  • Shift: Day Rotational
  • Working Days: 6 Days Working (Rotational Offs)
  • Experience: Minimum 1 Year BPO Experience Required
  • Cab Facility: One Way Cab (Up to 20 Kms)

  • 2 International Voice Banking Process
  • Salary: Up to 5.6 LPA
  • Location: Hebbal
  • Shift: Rotational Shift
  • Education: UG / Graduates
  • Experience: International Voice Experience Required
  • Background Verification: EPFO Check Applicable
  • Cab Facility: One Way Cab (Up to 20 Kms)

  • 3 International Chat Support (US Process 5 Days Working)
  • Salary:
  • Freshers: 17,000
  • Experienced: 27,000 (Up to 30% Hike)
  • Location: BTM Layout
  • Shift: US Rotational Shift
  • Working Days: 5 Days Working, 2 Days Off
  • Cab Facility: One Way Cab (Up to 20 Kms)

  • 4 International Voice UK Banking Process
  • Salary: Up to 5.2 LPA
  • Location: Manyatha Tech Park
  • Shift: UK Rotational Shift
  • Experience: Minimum 1 Year in Customer Support / Banking
  • Education: UG / Graduates
  • Cab Facility: One Way Cab (Up to 20 Kms)

Candidate Profile:


  • Excellent verbal communication skills for Voice Process
  • Good written communication skills for Non-Voice Process
  • Clear pronunciation and confident speaking ability
  • Strong grammar and sentence formation
  • Typing speed of minimum 30 WPM preferred
  • Comfortable working in rotational shifts
  • Basic computer knowledge

To APPLY


Contact:

HR. JOY

98455 06112


(If the call is busy please share your CV on my whatsapp)


Regards,

JOY

PRO RECRUIT TECHNOLOGIES


Skills

US ProcessCommunication SkillsCustomer ServiceInternational VoiceUK ProcessCustomer SupportBpo VoiceVoice ProcessCustomer SupportCustomer ServiceBpoVoice Process

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