SPOT OFFER!!! International Voice/Non Process/freshers/exp/sal 5.5LPA

Department Icon Operations Maintenance & Support
85+ Applicants
Posted: 1 month ago
0-5 years
Bengaluru(Manayata Tech Park +3)
work from office

Posted: 1 month ago
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Applicants: 85+
Job Description
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Job Description

Job Role: Customer Support Executive International Voice / Non-Voice


Job Summary:

Start your career with exciting global opportunities in the international BPO industry. We are looking for dynamic and confident individuals who are passionate about delivering exceptional customer service and building a strong professional career.


To APPLY


Contact:

HR. JOY

98455 06112


(If the call is busy please share your CV on my whatsapp)


Roles & Responsibilities:

  • Handle inbound customer calls and resolve queries efficiently (Voice Process)
  • Provide accurate information regarding customer accounts and services
  • Deliver high-quality customer experience in every interaction
  • Meet defined KPIs such as Quality, AHT, CSAT, and Productivity
  • Follow compliance and process guidelines
  • Escalate complex issues when required
  • Maintain proper documentation of customer interactions
  • Handle customer queries through chat and/or email support (Non-Voice Process)
  • Provide timely and accurate resolutions
  • Maintain quality and productivity standards
  • Ensure accurate documentation of interactions

Current Openings Process Details:


1 International Chat Support (Day Shift Banking Process)

Salary: 24,500 Take Home

Location: Brookfield

Shift: Day Rotational

Working Days: 6 Days Working (Rotational Offs)

Experience: Minimum 1 Year BPO Experience Required

Cab Facility: One Way Cab (Up to 20 Kms)


2 International Voice Banking Process

Salary: Up to 5.6 LPA

Location: Hebbal

Shift: Rotational Shift

Education: UG / Graduates

Experience: International Voice Experience Required

Background Verification: EPFO Check Applicable

Cab Facility: One Way Cab (Up to 20 Kms)


3 International Chat Support (US Process 5 Days Working)

Salary:

Freshers: 17,000

Experienced: 27,000 (Up to 30% Hike)

Location: BTM Layout

Shift: US Rotational Shift

Working Days: 5 Days Working, 2 Days Off

Cab Facility: One Way Cab (Up to 20 Kms)


4 International Voice UK Banking Process

Salary: Up to 5.2 LPA

Location: Manyatha Tech Park

Looking to get Placed? Try our Placement Guarantee Plan

Shift: UK Rotational Shift

Experience: Minimum 1 Year in Customer Support / Banking

Education: UG / Graduates

Cab Facility: One Way Cab (Up to 20 Kms)


Candidate Profile:


  • Excellent verbal communication skills for Voice Process
  • Good written communication skills for Non-Voice Process
  • Clear pronunciation and confident speaking ability
  • Strong grammar and sentence formation
  • Typing speed of minimum 30 WPM preferred
  • Comfortable working in rotational shifts
  • Basic computer knowledge

To APPLY


Contact:

HR. JOY

98455 06112


(If the call is busy please share your CV on my whatsapp)


Regards,

JOY

PRO RECRUIT TECHNOLOGIES


Skills

US ProcessCommunication SkillsCustomer ServiceInternational VoiceUK ProcessCustomer SupportBpo VoiceVoice ProcessCustomer SupportCustomer ServiceBpoVoice Process

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Important dates & deadlines?

Application Deadline

02 May 26, 04:41 PM IST

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SPOT OFFER!!! International Voice/Non Process/freshers/exp/sal 5.5LPA

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