SPOT OFFER!!! International Voice/Non Process/freshers/exp/sal 5.5LPA
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Job Description
Job Role: Customer Support Executive International Voice / Non-Voice
Job Summary:
Start your career with exciting global opportunities in the international BPO industry. We are looking for dynamic and confident individuals who are passionate about delivering exceptional customer service and building a strong professional career.
To APPLY
Contact:
HR. JOY
98455 06112
(If the call is busy please share your CV on my whatsapp)
Roles & Responsibilities:
- Handle inbound customer calls and resolve queries efficiently (Voice Process)
- Provide accurate information regarding customer accounts and services
- Deliver high-quality customer experience in every interaction
- Meet defined KPIs such as Quality, AHT, CSAT, and Productivity
- Follow compliance and process guidelines
- Escalate complex issues when required
- Maintain proper documentation of customer interactions
- Handle customer queries through chat and/or email support (Non-Voice Process)
- Provide timely and accurate resolutions
- Maintain quality and productivity standards
- Ensure accurate documentation of interactions
Current Openings Process Details:
- 1 International Chat Support (Day Shift Banking Process)
- Salary: 24,500 Take Home
- Location: Brookfield
- Shift: Day Rotational
- Working Days: 6 Days Working (Rotational Offs)
- Experience: Minimum 1 Year BPO Experience Required
- Cab Facility: One Way Cab (Up to 20 Kms)
- 2 International Voice Banking Process
- Salary: Up to 5.6 LPA
- Location: Hebbal
- Shift: Rotational Shift
- Education: UG / Graduates
- Experience: International Voice Experience Required
- Background Verification: EPFO Check Applicable
- Cab Facility: One Way Cab (Up to 20 Kms)
- 3 International Chat Support (US Process 5 Days Working)
- Salary:
- Freshers: 17,000
- Experienced: 27,000 (Up to 30% Hike)
- Location: BTM Layout
- Shift: US Rotational Shift
- Working Days: 5 Days Working, 2 Days Off
- Cab Facility: One Way Cab (Up to 20 Kms)
- 4 International Voice UK Banking Process
- Salary: Up to 5.2 LPA
- Location: Manyatha Tech Park
- Shift: UK Rotational Shift
- Experience: Minimum 1 Year in Customer Support / Banking
- Education: UG / Graduates
- Cab Facility: One Way Cab (Up to 20 Kms)
Candidate Profile:
- Excellent verbal communication skills for Voice Process
- Good written communication skills for Non-Voice Process
- Clear pronunciation and confident speaking ability
- Strong grammar and sentence formation
- Typing speed of minimum 30 WPM preferred
- Comfortable working in rotational shifts
- Basic computer knowledge
To APPLY
Contact:
HR. JOY
98455 06112
(If the call is busy please share your CV on my whatsapp)
Regards,
JOY
PRO RECRUIT TECHNOLOGIES
Skills
US ProcessCommunication SkillsCustomer ServiceInternational VoiceUK ProcessCustomer SupportBpo VoiceVoice ProcessCustomer SupportCustomer ServiceBpoVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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