Hiring For Assistant Manager- EVPA (intake)- Trivandrum

Job Title:Assistant Manager US Healthcare(Eligibility Verification and Authorization)

Company:Prochant

Location: Trivandrum

Experience Required:8+ Years in US Healthcare RCM(Eligibility Verification and Authorization)

Current/Last Designation:Sr. Team Lead / Acting Assistant Manager

Job Type:Full Time

Shift:US Shift (Night Shift)

Industry:Healthcare / BPO / KPO

About Prochant:Prochant is a leading revenue cycle management company that exclusively serves the US healthcare market. Our mission is to provide best-in-class RCM solutions to healthcare providers, enabling them to focus on patient care. With a strong culture of excellence and innovation, Prochant is growing rapidly and looking for passionate professionals to be a part of our journey.

Job Summary:We are seeking a dynamic and experiencedAssistant Manager US Healthcare RCMto join our team. The ideal candidate will have8+ years of hands-on experienceinEligibility Verification and Authorization, including team handling and performance management. This role demands deep domain knowledge, leadership capabilities, and a passion for process improvement.

Key Responsibilities:

• Lead and manage a team handlingEligibility Verification and Authorization.,
• Eligibility & benefits verification
• Pre authorization
• Drive daily operational performance and ensure SLA adherence across all metrics (TAT, quality, productivity).
• Conduct regular team reviews, feedback sessions, and performance appraisals.
• Act as the point of escalation for client issues and work cross-functionally to resolve concerns in a timely manner.
• Implement process improvements to increase efficiency and reduce denials.
• Maintain up-to-date knowledge of payer-specific guidelines, HIPAA regulations, and compliance protocols.
• Coordinate with onshore teams to ensure seamless service delivery and client satisfaction.
• Generate and analyze operational reports to identify trends, gaps, and opportunities.

Desired Candidate Profile:

• Minimum8+ years of experienceinUS Healthcare RCM(end-to-end).
• Must have handled minimum of 50 FTEs.
• Must be currently working as aSenior Team LeadorActing Assistant Managerin a reputed healthcare BPO/KPO.
• Proven experience inteam management, client communication, and process improvement.
• Strong understanding of US healthcare terminology, payer systems, and revenue cycle workflow.
• Excellent communication, leadership, and analytical skills.
• Ability to work in a fast-paced, deadline-driven environment.

Education:

• Any Graduate

Perks and Benefits:

• Competitive salary and performance-based incentives
• Health insurance
• Night shift allowance
• Professional development opportunities
• Dynamic and inclusive work culture

If interested, send your CV to 8248165076 or abdulwahab@prochant.com