Quality Analyst - AR Calling

Key Responsibilities and Duties:Quality Auditor, plans, coordinates, and implements the quality management and quality improvement programs for a healthcare facility. He/she monitors and provides assistance with quality assurance and compliance functions. Provides consultation and direction to ensure programs and services are implemented at the highest standards and patients receive the highest level of care. Ensures policies and procedures are monitored and updated to include regulatory changes.

Knowledge Skills and Abilities:

• Exceptional typing and communication skills (verbal and written).
• Deep and thorough understanding of Prochant production policies and procedures.
• Advanced DME industry and DME billing knowledge and experience.
• Exceptional verbal, interpersonal, and written communication skills.
• Organized, detail-oriented and self-motivated. Ability to juggle multiple responsibilities.
• Exceptional problem-solving skills to analyze issues and identify potential liabilities.
• Strong leadership skills to promote personal and professional development and teamwork.
• Ability to maintain strong professional relationships with internal teams and management.
• Consistent demonstration of a professional, positive attitude.
• A strong, working understanding of computers and an ability to self-troubleshoot simple issues.

Essential Functions:

• Process -Auditing complete process (Billing, Transmission and Cash).
• Feed Back -Send daily feedback to the respective FTEs on error
• Tracking -Track corrections based upon feedback given to the FTEs
• Reports -Weekly QA report to the respective Team Lead and Monthly reports to the Management.
• Monitoring -Conduct monthly QA feedback meeting with the respective teams and review with them the major errors of the team and finding solution to overcome.
• Training -Responsible for training newcomers based upon audit feedback.

Note: Senior AR caller can also apply (Exp: Min 4 years)

Benefits:

Salary & Appraisal -Best in Industry

Excellent learning platform with great opportunity to build career in Medical Billing

Quarterly Rewards & Recognition Program

Dinner for Night Shift

Upfront Leave Credit

Accelerated career path for exceptional performers.

Upfront Leave Credit

Only 5 days working (Monday to Friday)

Mode Of Interview: Virtual

Contact Person: HR Arokia A

Contact Number: 6380653251