Posted: 1 year ago
Posted: 1 year ago
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Job Description
- We are looking for Chat Process Associates with strong communication and sales skills to join our customer Chat Support Team.
- Work Location: Thoraipakkam, OMR Chennai
- Shift: Night Shift
- Responsibilities:
- Handle customer queries via chat with professionalism and empathy
- Promote and upsell products/services wherever applicable
- Ensure high-quality customer experience with timely responses
- Achieve sales and support targets
- Requirements:
- Graduate in any stream
- Excellent written communication skills (English proficiency required)
- Strong persuasion & sales aptitude
- Ability to multitask and work in a fast-paced environment
- Minimum 1 to 2 years of prior experience in sales/chat support.
- Telecom Billing is preferred.
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