Project Coordinator - Chat Process Account And Billing

Department Icon Accounting & Finance
Posted: 1 year ago
5-10 years
Chennai, Tamil Nadu
Accounting & Finance
work from office
Full Time

Posted: 1 year ago
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Job Description

Overview

We are looking for Project Coordinators with strong communication and sales skills to join our customer Chat Support Team.

Responsibilities

  • Role: Chat Process - Project Coordinator
  • Location: Thoraipakkam, Chennai
  • Type: Full-time, Immediate Joining
  • Responsibilities:
  • Handle customer queries via chat with professionalism and empathy
  • Promote and upsell products/services wherever applicable
  • Ensure high-quality customer experience with timely responses
  • Achieve sales and support targets. Team management, coaching, mentoring, preparing WBR, Client handling.

Requirements

Requirements:

Graduate in any stream

Excellent Written Communication Skills (English Proficiency Required)

  • Strong persuasion & sales aptitude
  • Ability to multitask and work in a fast-paced environment
  • Minimum 5 to 10 years of prior experience in sales/chat support. Telecom Billing is preferred.

Skills

SalesBilling

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