Quality Analyst

Prodapt is looking for Assistant Managers to join the QA Audit team. We are looking for an experienced professional with 8 to 12 years of experience in IT Audit process.

Responsibilities

• Ensure structured initiation of projects and identify risks at the outset.
• Ensure appropriate processes and plans are established to ensure first-time right delivery.
• Enable delivery teams on process understanding & awareness and conduct audits and reviews to assess delivery performance & process at regular intervals and to pre-empt risks.
• Analyze performance and quality metrics and facilitate remedial actions needed to meet program and company goals.
• Identify industrialization & process improvement opportunities to improve efficiency.
• Analyze the internal review outcomes and drive process improvements & training.
• Participate in the business unit & internal weekly and monthly review meetings and highlight key findings and risks/alerts.
• Sustain and ensure compliance to org certifications; support and facilitate external assessments like ISO 9001 ,27001, 20000, SSAE, GDPR and PCI Compliance.
• Deep knowledge on Agile SDLC Methodologies including agile ceremonies, metrics etc..
• Basic Process Knowledge on DevOps is an added advantage.

• Bachelors degree (Mandatory)
• MSc/BE/Masters in IT/Computer Science (Desired)
• Good Communication Skills in English
• QA Process - SDLC / STLC Processes, Process Implementation, Auditing Skills, Facilitation Skills, ISO 9001, 27001, 45001 Knowledge.
• Experience working in multi-channel delivery projects
• Advanced level - Microsoft office, Analysis and Reporting tools