Accounts Receivable Executive

Role & responsibilities

• Job Title: Executive -Accounts Receivable
• Department: Sales & Marketing
• Reports To: Administratively: Director & Functionally: Division Head and Respective Sales Manager
• of both CTG and ENV division.
• Location : Kolkata Office
• Job Summary:
• The Accounts Receivable Specialist is responsible for ensuring timely collection of customer payments,
• minimizing outstanding receivables, and accurately reconciling customer accounts. This role involves
• proactive communication with customers, resolving payment discrepancies, and maintaining strong
• relationships to facilitate efficient cash flow for the company.
• Key Responsibilities:

• Payment Follow-up and Collection:

• Proactively contact customers with proper documents (via phone, email, and mail) regarding outstanding
• invoices and upcoming payments.
• Develop and implement effective follow-up strategies to ensure timely collection of overdue accounts.
• Negotiate payment plans and resolve disputes in a professional and timely manner.
• Identify and escalate problematic accounts to management for further action (e.g., legal, collections
• agency).
• Maintain detailed records of all communication and collection activities.
• Provide customers with necessary documentation (e.g., invoice copies, statements of account,
• agreements and BG) as requested.

• Reconciliation:

• Perform regular reconciliation of customer accounts, comparing internal records with customer payment
• remittances in close coordination with internal accounts team.
• Investigate and resolve payment discrepancies, unapplied cash, and short payments.
• Work closely with the sales, customer service, and billing departments to address invoicing errors or
• disputes that impact collections.
• Process credit notes and debit notes accurately and timely.
• Ensure all receipts are correctly posted and allocated to the relevant invoices.

• Reporting and Analysis:

• Prepare and analyse aging reports to identify overdue accounts and potential bad debts.
• Generate regular reports on collection performance, DSO (Days Sales Outstanding), and other key
• metrics.
• Provide insights and recommendations to management for improving collection processes and reducing
• outstanding receivables.
• Monitor customer credit limits and payment terms.

• Customer Relationship Management:

• Build and maintain positive relationships with customers to facilitate smoother payment processes.
• Act as a primary point of contact for customer inquiries related to payments and account status.
• Provide excellent customer service while enforcing company payment policies.

• Process Improvement and Compliance:

• Identify opportunities to improve collection efficiency and accuracy.
• Adhere to all company policies, procedures, and relevant financial regulations.
• Maintain confidentiality of financial information.

Qualifications:

• Education: Bachelor's/Master degree in Accounting, Finance, Business Administration, or a related field

preferred.

• Experience: 2-5 years of experience in accounts receivable, credit control, or a similar finance role.
• Technical Skills:
• Ready to travel extensively
• Age group between 27-32 year

Proficiency in accounting software (e.g.Tally, ) and ERP systems.

Strong Microsoft Excel skills (pivot tables, data analysis).

• Soft Skills:

• Excellent verbal and written communication skills.
• Strong negotiation and persuasion abilities.
• High level of accuracy and attention to detail.
• Problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Customer-focused with a professional and assertive demeanour.
• Ability to handle difficult conversations and maintain composure under pressure.