Client Relationship Manager (IT Services & Staffing)

• Title: Client Relationship Manager (IT Services & Staffing)
• Location: Mumbai | Work From Office (WFO) | Immediate joiners preferred
• Comp: Competitive fixed + very lucrative performance-based incentives
• About the role

Programming.com is hiring a Client Relationship Manager to build, retain, and grow IT services/staffing accounts. Youll be the single point of contact for clients, ensure on-time delivery with Sales and Recruitment, and drive revenue growth.

What youll do

• Own key accounts: farming + selective hunting (upsell/cross-sell/new logos)
• Translate client goals to delivery plans; ensure SLA adherence and quality
• Manage SOWs/MSAs, negotiations, renewals, invoicing, and collections
• Maintain a candidate network aligned to client demand; improve time-to-fill
• Track account health, pipeline, and forecasts; flag risks and drive resolutions

What youll bring

• 15 years in Client Relationship/Account Management or BD in IT Services/Consulting or IT Staffing
• Proven revenue growth outcomes; strong stakeholder management
• Contract management, negotiation, billing/invoicing exposure
• Working knowledge of SDLC/Agile and IT hiring cycles

Nice to have

• MSP/VMS experience, rate cards, compliance/SLA governance
• Prior recruitment ops exposure (ATS, submittal quality)

• How to Apply:
• Email: [HIDDEN TEXT]
• Subject: CRM WFO [Mumbai] [Your Name]
• Include: resume, notice period (immediate/actual), location, current/expected CTC, and 23 lines on your biggest account growth win.
• Key Indicators for the Role -

• Owned key IT accounts. WFO. Immediate joiners. Earn big with our accelerators.
• Grew IT services/staffing accounts before Lead the relationship, delivery, and growthWFO.
• CRM role in Navi Mumbai/Bengaluru. Drive revenue. Ensure delivery. Get rewarded.

Hashtags

#ClientRelationshipManager #AccountManagement #ITServices #ITStaffing #Recruitment #WFO #NaviMumbaiJobs #BengaluruJobs #ImmediateJoiners