Customer Support Executive - Insurance

Customer Support Executive - Insurance

Location:Ahmedabad

Work Mode:Onsite

Experience Required:6 months to 2 years

About the Role

We are looking for a proactive and target-oriented Telecalling Executive to join our Life Insurance team. The role primarily involves connecting with potential customers over calls, generating leads, and driving sales by promoting suitable insurance products.

Roles & Responsibilities

• Handling outbound and inbound calls to generate leads
• Explaining life insurance products clearly to customers
• Converting leads into successful sales through effective communication
• Understanding customer needs and recommending suitable policies
• Maintaining regular follow-ups to ensure lead closure
• Updating customer details and maintaining records

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• Coordinating with internal teams for smooth documentation and processing

Requirements

• Good communication and convincing skills
• Comfortable with telecalling and achieving sales targets
• Basic understanding of sales processes
• Experience in insurance or any sales domain preferred
• Ability to build rapport with customers over calls