Country Business Operations Manager - Supply Chain & Logistics

Department Icon Operations Maintenance & Support
Posted: 1 week ago
20-25 years
Chennai
Operations Maintenance & Support
work from office
Full Time
Closes 4 Jan 2027

Posted: 1 week ago
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Job Description
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Job Description

Role:

  • Lead India-wide business operations across Customer Excellence, Material Management, Logistics, Warehousing/3PL and Slitting Operations.
  • Drive customer satisfaction, operational efficiency, cost optimization and continuous improvement.
  • Manage inventory, forecasting, procurement, logistics, suppliers and 3PL partners.
  • Select, negotiate, and evaluate third-party converters and suppliers.
  • Role includes purchase and procurement and vendor negotiations.
  • Lead digitalization, SAP/CRM, AI and process automation initiatives.
  • Ensure quality, safety, compliance and sustainability standards.
  • Lead and develop 4 functional managers and their teams.

Education:

  • Bachelor's degree in business administration, Supply Chain Management, Logistics, Engineering or a related field.
  • Master's degree is an advantage.

Experience:

  • 20+ years' experience in Supply Chain/Logistics/Customer Service/Operations with strong people and cross-functional leadership.
  • Experience with SAP, SCM, warehouses/3PL and international logistics preferred.

Skills

Supply ChainOperationsLogisticsWarehouse OperationsMaterial ManagementOperations HeadSupply Chain HeadLogistics HeadClient ServicesOperationsProcurementSupply Chain ManagementCustomer SatisfactionCustomer ServiceLogisticsOperational EfficiencyScmAdministrationSupply ChainInventoryOperations Manager

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