Back Office Executive

JOB TITLE: BACK OFFICE EXECUTIVE

JOB ROLE: Back office executives provide administrative and managerial support for the staff working in the front office of a company. Back office executives do not interact directly with clients but work behind the scenes to ensure the smooth running of the company. They perform key administrative duties as well as research, data analysis, and accounting functions.

JOB SUMMARY: Back office technology or technologies are those that relate to the support systems that keep front office production afloat. The technology used will vary from back office function to function; for instance, back office data entry employees would likely use different software/tools than back office finance employees.

JOB DESCRIPTION: To ensure success as a back office executive, you should have extensive experience in office management, the ability to work as part of a team, and the ability to respond quickly to requests from management. Ultimately, a top-class back office executive works quickly and efficiently to provide reliable support for management and the front office team.

• Create customer hierarchy in the system and to activate B2B accounts
• Prepare SIM cards /items and associated numbers for Account Managers to deliver to corporate customers
• Generate Bulk order for bulk activation, deactivation, service modification and/or customer renewal requests following the Bulk order process and Procedure
• Execute the right MNP processes for all port in requests and help the KAM and customer in the right direction in its execution
• Create TT and follow up with concern department for any sales order Error
• Execute the entire regular service request by email, walk-in, KAM, official letter...etc
• Ensure the Sims and devices in the corporate location were sold in the proper customer account on the correct product and promotion
• Ensure all the customer paper work is completed before creating a new corporate account and ensure to send activity to account management for any missing document
• Ensure all UDV and SDF, credit sale approvals and calculation are checked and validated after the KAM and before posting the discount in customer sales order
• Ensure to deliver the sim and items requested by customer to the authorized person and get customer confirmation and signature on the delivery note.

SKILLS SETS : Technical skills, Artistic Skills, Soft skills. Time management.

KEY HIGHLIGHTS TO JD: MUST BE A TECHNOCRAT AND EFFICIENT LEARNER.

Educational Qualification

• Bachelors degree in business administration(BBA)/(B.A)/(B.S.C)
• Previous work experience as an Office Executive.
• Excellent organizational skills.
• Knowledge of computer operating systems and MS Office software.

OUR OFFICE ADRESSES:GB 47,RAJDANGA MAIN ROAD BESIDES RUBY OPP VIVANTA NEAR GST BHAWAN ,KOL-7000701

CALL US: 9834638255 (PRECONET HR DEPARTMENT)