Customer Care Executive- Backend Query Solution
Operations Maintenance & Support
Posted: 3 weeks ago
Posted: 3 weeks ago
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Job Description
- Customer Care Executive- Backend Query Solution
- Company: Prudent Corporate Advisory Services Ltd.
- Job Location: Ahmedabad, Gujarat, India
- Employment Type: Full-time
- Experience Required: 0 - 3 years
- Salary: 2.25L3.25L a year
- Prudent Corporate Advisory Services Ltd is urgently hiring for the role of Customer Care Executive- Backend Query Solution.
- Location : Ahmedabad
- Experience Required : 0-3 Years
- Location : Ahmedabad- Gulbai Tekra
- Work Timings : Day Shift Only
- Job Type : On-roll full time
- Key Responsibilities
- Handle and resolve customer/partner queries effectively
- Coordinate with internal teams for timely resolution
- Ensure queries are resolved within defined TATMaintain proper query records and follow-upsUnderstand issues and provide accurate solutions
- Handle communication through email and phone
- Follow defined processes, SOPs & escalation guidelines
- Skills Required
- Excellent written & verbal communication
- Good analytical & problem-solving skills
- Strong query-handling ability
- Follow-up and coordination skills
- Basic knowledge of MS Office / Excel
- Positive attitude and willingness to learn
- Ability to manage multiple queries responsibly
- Interested candidates can share their updated resume on hidden_email .
Skills
Coordination SkillsStrong Queryhandling AbilityWillingness To LearnPositive AttitudeGood Analytical Problemsolving SkillsExcellent Written Verbal CommunicationBasic Knowledge Of MS Office ExcelAbility To Manage Multiple Queries ResponsiblyFollowupIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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