AVP/VP/DVP - Private Banking Relationship Manager - Bank

• Job Name - PA (Private Banking): Relationship Manager - Private Banking Group
• Job Purpose
• To enhance business development as per the set objectives of the bank and ensure quality service to the customers through wealth management techniques
• Grade - AVP/DVP/VP
• Job Responsibilities(JR) : 6 - 8 Areas
• Individual PBG Targets across TPP (40%)

• Ensure targets given at absolute level are met
• Measured by achievement over target

Banking Targets - Individual (10%)

• Ensure banking targets are met with of focus on defined income objectives
• Ensure base penetration is done with all relevant products

Customer level profitability objectives to be met self and team (10%)

• Minimum objectives of Rs 1,00,000 per customer from 75% of the self-base for RM and self & team level for Senior RM

AUM Growth objectives to be met self and team (10%)

• Minimum objective 10% growth in AUM for self-base for RM and self & team level for Senior RM

Client sign on objectives as defined by Business Head (10%)

• Minimum client sign on objectives as defined by RH/BH including new to bank clients to be achieved
• Focus to ensure conversions from existing bank clients by offering PBG services to other eligible managed clients

Customer Relationship Management Objective (10%)

• Ensure that the Quality of Customer Interactions updated in CRM system is as per the desk requirement
• Ensuring Desk policy of Client Contact Management and Personal Meetings is adhered to and the same is updated in CRM within prescribed timelines

Client Solutions and Product Mix Objective (10%)

• Benchmarked minimum levels of delivery on products around customer needs
• Customer feedback on the solutions provided by RM on the customer requirements

Functional/Industry Knowledge:

• To keep updates on functional and industry knowledge
• Developing people & relationships
• Sets positive example, guides staff members through new tasks, builds rapport with others
• Research excellence
• Strong level of knowledge in equity and related areas
• Result and Process Orientation
• Focused on creating measures of excellence
• Strategic Planning
• Sets clear achievable goals in line with broader objectives of desk and monitors plans as against current progress

Educational Qualifications (examples listed below)

Key Skills(examples listed below)

• Graduation/Post-Graduation: Marketing/Finance

Certifications:

• AMFI Certification
• NCFM Certification (Optional)
• CAIIB
• IRDA
• Sales and Influencing Skills
• Banking Product & Process Knowledge
• Relationship Management and Negotiation Skills
• Planning and Organizing Skills
• Communication
• Knowledge of Competition & Current trends in financial Industry
• Experience Required (examples listed below)
• Minimum experience in years - 2 yr
• Wealth Management experience preferred, Insurance experience , retail relationship management profile

• Major Stakeholders(intra team and cross functional stakeholders, who would need to be interacted with for discharging duties) (examples listed below):
• Customers
• Branch Banking Team
• Operations
• Product Team
• Treasury
• HLIC
• Insurance CAM
• MF Fund houses personnel
• HSL personnel
• Candidate preferred from Private Banking Vertical of different Banks/ Broking cos.