Immediate Opening | Customer Support Executive | Up 3 To 7 LPA

Customer Support Executive International BPO

Locations: Viman Nagar | Magarpatta | Yerwada | Hinjewadi | Kharadi

Job Type: Full-Time

We are looking for enthusiastic and customer-oriented professionals to join our International BPO team. The role involves handling customer interactions with international clients through voice and non-voice processes while delivering exceptional customer service and maintaining high customer satisfaction standards.

Key Responsibilities

• Handle inbound and outbound customer interactions with international clients
• Resolve customer queries and concerns in a professional and timely manner
• Deliver excellent customer service and maintain quality standards
• Achieve performance targets related to productivity, quality, and customer satisfaction
• Maintain accurate records of customer interactions and follow-up actions

Eligibility Criteria

Education:

• Minimum HSC / Graduate in any discipline

Experience:

• Freshers are welcome to apply
• Candidates with prior experience in BPO / Customer Service will be preferred

Language & Skills:

• Excellent verbal and written communication skills in English
• Strong problem-solving and customer-handling abilities
• Basic computer knowledge and adaptability to a fast-paced environment

Salary Package

• Freshers: 3 LPA (Approx.)
• Experienced Candidates: Up to 7 LPA (Based on experience and performance)

Work Environment

• Rotational shifts, including night shifts
• 5-day working week
• Professional, dynamic, and growth-oriented workplace

Perks & Benefits

• Attractive incentives and performance-based bonuses
• Transport facility as per company policy
• Career growth and advancement opportunities
• Comprehensive training and development programs

How to Apply

• Contact Person: Vaishnavi
• 70309 31444
• vaishnavi.u@spes.in