Senior Domain Consultant - EdTech - IT Services

We are looking for a highly experienced Senior Domain Consultant to lead domain-driven solutioning, presales, and customer engagement initiatives across the K-12, Higher Education, Professional Learning, Direct-to-Learner (D2L), and Corporate Learning segments. This role combines deep education domain knowledge with a strong technology orientation and external thought leadership responsibilities.

Key Responsibilities:

Domain Expertise:

In-depth knowledge of:

• Student Information Systems (SIS)

• Education CRMs (Salesforce Education Cloud, Microsoft Dynamics)

• LMS platforms (Canvas, Moodle, Blackboard, etc.)

• Assessment, grading, certification, and engagement systems

Hands-on understanding of education workflows across:

• K-12 institutions

• Higher Education (domestic and international)

• Professional & continuing education

• D2L platforms (MOOCs, bootcamps, credentialing)

• Corporate learning and talent development programs

- Expertise in education data models, standards, and learning analytics

- Strong awareness of U.S. education regulatory and accreditation frameworks

Presales & Consulting

- Engage with clients to understand needs and define solution blueprints

Support sales in:

• Discovery workshops

• RFP/RFI responses

• Solution demos and Proofs of Concept (POCs)

• Pricing strategy and commercial proposals

- Act as a domain SME in strategic customer conversations

Implementation & Delivery Collaboration

Work closely with delivery teams to:

• Ensure solution continuity from presales to implementation

• Provide domain oversight during project execution

• Lead key design decisions and customer onboarding sessions

Innovation & Practice Development

- Ideate new offerings and solution accelerators across learning segments

- Collaborate with product and engineering teams to shape roadmap items

- Evaluate and integrate emerging EdTech trends (e.g., adaptive learning, AI in education)

Marketing & Industry Engagement

- Work with marketing to create domain-focused campaigns and content

Represent the company at:

• Industry events, education summits, and webinars

• EdTech roundtables and forums

• Contribute to whitepapers, case studies, and thought leadership articles

- Serve as a public-facing domain expert and advocate for the brand

Required Qualifications:

- 1215 years of experience in education technology, consulting, or enterprise learning systems

- Strong academic background in engineering, technology, or related discipline

- Significant exposure to pre-sales, customer consulting, and delivery alignment

- Proven ability to work across both academic institutions and corporate L&D environments

- Strong analytical thinking with experience in data-driven learning and education intelligence

- Excellent communication, leadership, and stakeholder engagement skills