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Job Description
- As a ServiceNow Developer with Performance Analytics, you will be responsible for designing, developing, and implementing solutions in ServiceNow. Your focus will be on customizing and developing ServiceNow modules such as Incident Management, Problem Management, Change Management, and Service Catalog. You will also integrate ServiceNow with external systems and third-party applications, creating and managing ServiceNow workflows, Business Rules, UI Policies, UI Actions, and Script Includes.
Your expertise in Performance Analytics will be crucial as you design and implement dashboards, reports, and Performance Analytics widgets to derive actionable insights from ServiceNow data. You will develop and configure key performance indicators (KPIs) and metrics for various departments, create and manage Performance Analytics data sources and indicators, and configure trend analysis and predictive analytics using ServiceNow Performance Analytics.
In addition to development tasks, you will also provide technical support and troubleshooting for ServiceNow instances, assist with the implementation of upgrades and patches, and collaborate with stakeholders to understand business requirements and translate them into technical solutions. Your collaboration with cross-functional teams will ensure the smooth deployment and operation of ServiceNow solutions, and you will document code, processes, and user guides for future reference.
Adhering to best practices, you will follow ServiceNow development standards to deliver high-quality code and effective solutions. You will proactively identify areas for process improvement and automation within the ServiceNow platform, contributing to the continuous enhancement of service delivery.
To be successful in this role, you should have at least 3 years of hands-on experience with ServiceNow platform development, including a proven track record in Performance Analytics within ServiceNow. Your technical skills should encompass a strong knowledge of ServiceNow scripting languages like JavaScript and GlideScript, expertise in ServiceNow Performance Analytics configuration and administration, experience in ServiceNow integration techniques such as REST, SOAP, and MID Servers, and proficiency in developing and customizing ServiceNow workflows and automations.,
Skills
JavascriptScripting LanguagesDeveloperServiceNow ReportingScriptingServiceNow DeveloperKPIsServiceNow DevelopmentServiceNow KPIsServiceNow DashboardPerformance AnalyticsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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