ServiceNow HRSD Lead - Implementation & Integration

Department Icon Human Resource (HR)/ Talent Acquisition
Posted: 1 year ago
5-9 years
Maharashtra, Pune
Human Resource (HR)/ Talent Acquisition
Work from Office
Full Time

Posted: 1 year ago
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Job Description

    As a ServiceNow HRSD Lead with 5 to 8 years of experience, you will be responsible for designing, configuring, and implementing HR Service Delivery solutions on the ServiceNow platform from scratch. You will work closely with HR stakeholders to gather business requirements and translate them into technical solutions. Your role will involve customizing and configuring HRSD modules, developing custom scripts for various HRSD functionalities, and integrating ServiceNow HRSD with third-party systems using IntegrationHub, REST, and SOAP APIs.

    Additionally, you will guide and mentor junior team members, troubleshoot issues, perform root cause analysis, and provide effective solutions. You will be expected to create and maintain comprehensive documentation for configurations, customizations, and integration flows, ensuring high-quality deliverables by collaborating closely with QA and UAT teams. Staying updated with the latest ServiceNow releases and new HRSD features is also a key aspect of this role.

    The ideal candidate for this position should have 5 to 8 years of hands-on experience in ServiceNow, with at least 3+ years specifically in HRSD implementations. You should have a strong proficiency in ServiceNow scripting, hands-on experience in ServiceNow integrations, and a deep understanding of HR processes and how they align with ServiceNow HRSD functionality. ServiceNow HRSD certification is highly desirable, and familiarity with ServiceNow best practices, development standards, and Agile methodologies is a plus.

    Strong problem-solving skills, effective communication abilities, and the capacity to work independently in a remote environment with minimal supervision are essential qualities for success in this role.,

Skills

Problem-solving SkillsHrHr ServiceHRSDCustomizationQuality AssuranceServiceNowDocumentationUI PoliciesEmployee Service CenterHR Service DeliveryREST APIsTroubleshootingSOAP APIsScriptingDesignPostdeployment SupportIntegrationHubConfigurationRequirements GatheringDevelopmentLifecycle EventsBusiness RulesAgile MethodologiesTestingDeploymentCase ManagementKnowledge ManagementIntegrationsClient ScriptsScript IncludesUI Actions

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