Fresher/ Customer Care Executive/ Call Center /Telecaller/BPO
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Job Description
Process: Bpo Telecaller - Inbound & Outbound Process
Location: Thane
Salary: upto 18,000 in hand + Incentives
Qualification - 12th Pass/ Any graduate
Male & Female both can apply
Roles and Responsibilities
- Handle customer calls, emails, and chats to resolve their queries and concerns.
- Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with team members to achieve sales targets and improve overall performance metrics.
- Stay updated on product knowledge and company policies to provide informed support.
Desired Candidate Profile
- 0-3 years of experience in BPO voice process (inbound/outbound calling).
- Strong communication skills in Marathi & Hindi languages.
- Ability to work on rotational shifts including weekends and holidays.
- Basic computer literacy for data entry purposes.
- High school diploma or equivalent required; graduation preferred.
Apply Now,
Contact For More Details / Information
HR Sakshi - 8432537262
Skills
Customer ServiceSalesBpo VoiceTelecallingCall CenterBPOInbound ProcessTelesalesCustomer ServiceTelecallerBpoVoice ProcessCall CenterIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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