Qentelli - Offshore Delivery Leader

Experience: 18 - 22+ Years

Location: Hyderabad, India (Offshore)

Role Summary:

We are seeking an accomplished Leadership Role - Offshore Delivery Leader to lead the delivery of strategic enterprise software delivery programs for a key customer account. The ideal candidate will have grown through a strong technical foundation in enterprise software engineering, demonstrating progressive leadership in delivering large-scale software development programs while building high-performing engineering organizations.

This role requires a leader who combines technical credibility with operational excellence, ensuring predictable delivery, engineering quality, customer satisfaction, and continuous innovation.

Key Responsibilities:

Delivery Leadership:

• Own end-to-end delivery of multiple enterprise software development and quality engineering programs.
• Lead and manage large offshore delivery organizations comprising 50 - 200+ engineers across Development, QA, Cloud, DevOps, and AI.
• Ensure delivery commitments are consistently met with high quality, predictability, and customer satisfaction.
• Drive execution excellence across planning, estimation, staffing, budgeting, scheduling, quality, and release management.
• Build a culture of accountability, ownership, and delivery excellence.

Technical Leadership:

• Provide technical leadership and guidance across modern software engineering initiatives.
• Possess strong experience in enterprise technologies including .NET, AWS, Playwright, Tosca, APIs, Microservices, CI/CD, and DevOps practices.
• Drive engineering best practices including code quality, automation, cloud-native development, and continuous improvement.
• Promote adoption of AI-assisted software engineering, Generative AI, and Agentic AI to improve engineering productivity and delivery outcomes.
• Be capable of engaging in technical discussions, solution reviews, architecture conversations, and delivery problem-solving when required.

Agile Delivery & Governance:

• Implement and mature Agile and SAFe delivery practices across programs.
• Establish robust governance mechanisms covering sprint execution, PI planning, release management, dependency management, and portfolio reporting.
• Monitor delivery health through KPIs, dashboards, velocity, quality metrics, productivity, utilization, and customer satisfaction.
• Ensure governance drives execution rather than becoming a reporting exercise.

Risk & Operational Management:

• Proactively identify delivery, technical, resource, and schedule risks.
• Develop and execute mitigation and contingency plans before risks impact customer commitments.
• Effectively manage critical escalations and production issues with a calm, structured, and solution-oriented approach.
• Drive operational excellence through continuous improvement initiatives and lessons learned.

Customer & Stakeholder Management:

• Build trusted relationships with customer executives, delivery leaders, product owners, architects, and business stakeholders.
• Serve as the primary offshore delivery leader, providing executive-level communication and transparent program reporting.
• Collaborate effectively with onsite teams and cross-functional stakeholders to ensure successful program execution.
• Influence customer decisions through credibility, execution excellence, and trusted partnerships.

People Leadership:

• Lead, mentor, and develop Delivery Managers, Engineering Managers, Architects, Technical Leads, QA Leads, and engineering teams.
• Build strong succession plans and develop future delivery leaders.
• Foster a culture of collaboration, innovation, continuous learning, and employee engagement.
• Create high-performing teams focused on customer success and business outcomes.

Required Experience & Qualifications:

• 18+ years of progressive experience in enterprise software engineering and delivery.
• Strong technical foundation with hands-on experience in software development before moving into delivery leadership.
• Proven experience leading large software development and QA programs with 50+ team members, preferably across multiple concurrent projects.
• Extensive experience managing global delivery engagements for international customers, preferably within consulting or managed services organizations.
• Strong understanding of Software Development Life Cycle (SDLC), Quality Engineering, DevOps, Cloud technologies, and enterprise delivery models.
• Demonstrated experience implementing Agile and SAFe frameworks at scale.
• Exposure to AI-driven software engineering and modern engineering productivity tools is highly desirable.

Leadership Competencies:

The ideal candidate should demonstrate:

• Strong technical and delivery leadership
• Executive presence and outstanding communication skills
• Excellent stakeholder and customer management capabilities
• Strategic thinking with strong execution discipline
• Ability to foresee risks and proactively drive mitigation plans
• Calm, composed, and decisive leadership under pressure
• Positive attitude with a strong ownership mindset
• Exceptional planning, prioritization, and decision-making skills
• Ability to wear multiple hats, from strategic leader to hands-on problem solver when required
• Passion for mentoring teams and building a collaborative engineering culture
• Relentless focus on delivery commitments, quality, customer success, and business outcomes.

Preferred Qualifications:

• Bachelor's or Master's degree in Engineering or Computer Science.
• SAFe, Scrum, PMP, AWS, or Cloud certifications are preferred.
• Experience working with global consulting organizations and Fortune 500 clients is highly desirable.

What Success Looks Like:

The successful candidate will be recognized for building high-performing delivery organizations, driving predictable execution, establishing robust engineering and governance practices, strengthening customer relationships, proactively managing risks, and consistently delivering high-quality business outcomes. This leader will inspire teams through technical credibility, operational excellence, and a collaborative, customer-first approach while continuously driving innovation through modern engineering and AI-enabled delivery practices.