Business Codinator

About QHT Clinic

QHT Clinic is one of Indias leading hair restoration and hair transplant clinics, committed to delivering world-class patient care through advanced technology, experienced medical professionals, and exceptional customer service.

Job Summary

We are looking for enthusiastic and result-oriented Sales Executives to handle inbound and outbound leads, counsel prospective patients, and convert enquiries into consultations and treatment bookings. The ideal candidate should possess excellent communication, persuasion, and relationship-building skills.

• Key Responsibilities
• Handle inbound and outbound calls to prospective patients.
• Explain QHT Clinics hair restoration treatments and services.
• Counsel patients regarding treatment options and address their queries.
• Follow up with leads through calls, WhatsApp, SMS, and email.
• Schedule consultations and coordinate with the clinic team.
• Maintain accurate customer records in the CRM.
• Achieve monthly sales and revenue targets.
• Ensure timely follow-ups to maximise conversions.
• Build trust and maintain long-term relationships with patients.
• Coordinate with doctors, operations, and customer support teams for a seamless patient experience.
• Key Performance Indicators (KPIs)
• Minimum 150 outbound calls per day.
• Minimum 2.5–3 hours of talk time daily.
• Monthly consultation and revenue targets.
• High lead-to-consultation and consultation-to-sale conversion ratio.
• 99% CRM data accuracy.
• Timely follow-up of assigned leads.
• Eligibility
• Graduate in any discipline.
• 6 months to 3 years of experience in Inside Sales, Telesales, Counselling, Healthcare Sales, or BPO Sales.
• Excellent verbal communication skills in Hindi (English proficiency preferred).
• Strong negotiation and convincing abilities.
• Basic computer and CRM knowledge.
• Preferred Candidate
• Experience in healthcare, wellness, aesthetics, cosmetic, or hair transplant industry will be an added advantage.
• Self-motivated, target-driven, and customer-focused.
• Comfortable working in a fast-paced sales environment.
• Compensation & Benefits
• Fixed Salary + Attractive Performance Incentives.
• Career growth opportunities.
• Professional training and development.
• Supportive work environment.
• Working Days: 6 Days a Week
• Job Type: Full-Time at Ideapod co-working space, Dharmatala, Taltala, Kolkata
• Workplace Type
• In-Office
• Employment Type
• Full-time
• Experience Level
• entry-level, associate
• Work Experience (years)
• 1 - 4 years
• Education
• Bachelors Degree
• Skills